- Solution overview
Building the supply chain of the future with data analytics
You can't run tomorrow's business on yesterday's supply chain
To succeed in the digital age, supply chain managers recognize that efficient operations are the bedrock of a sound business. But many organizations struggle to cope with the realities of today's complex business environment.
To help alleviate these pain points, we've partnered with some of the world's largest companies to transform and run their supply chain operations — so they can thrive in the digital age. Our offerings span supply chain planning, global transportation and logistics, and after-sales services. Relying on more than 20 years of consulting and technology experience, our mission is to continue building the supply chain of the future.
Challenge
From sudden changes in demand to supply constraints and logistical challenges, supply chain operations are at constant risk of disruption. Complicating matters further are the silos associated with running a global business, especially when each geography has disconnected supply and demand workflows. Add fierce competition to the mix, and the results are anything but ideal.
With the stakes higher than ever before, enterprise leaders increasingly require more from their supply chains. More value. More agility. More intelligence. And more innovation.
Solution
Leap ahead with Genpact's supply chain analytics solutions. Unlock sustainable value across your planning, logistics, and aftermarket functions. Make your operations more intelligent. Achieve unprecedented visibility, control, and collaboration. Influence the customer experience. We can show you how.
From consulting to building your analytics capabilities, our solutions power long-term supply chain transformation. By harnessing the power of artificial intelligence, for example, we empower supply chain managers to make decisions at speed, resulting in greater efficiencies and lower operational costs. With data-driven insights, you can forecast more accurately, navigate disruption better, and solve some of your most complex challenges. Here are some examples of how we can help:
Plus, our partner ecosystem makes us a one-stop shop for all your supply chain needs. Here are some examples:
We also have strategic partnerships with SAP, Oracle, Salesforce, Celonis, Deloitte, and other RPA solution partners.
From global chip shortages to pandemic-related disruption, our advanced planning, logistics, and lead-time optimization tools improve end-to-end operations.
Impact
Genpact's supply chain analytics solutions let your workforce turn your supply chain data into a source of knowledge – faster, more accurately, and more efficiently. We call this augmented intelligence. Here are some of the benefits you can expect:
Case study
The challenge: A global retailer knew its supply chain operations had become outdated. For most day-to-day operations, employees at this organization relied on email and spreadsheets to manage their workflow. The result? Inefficient processes and frustrated clients and employees.
The solution: First, we implemented a transportation management system, digitally connecting the company's domestic and international freight movement. Then, we automated most processes and provided visibility into all inbound and outbound shipments through a supply chain control tower. Finally, we automated weekly and monthly reporting to increase visibility into critical KPIs.
The impact: Soon after we deployed these solutions, the retailer achieved a 10% reduction in transportation costs through improved control and auditing and an 8% reduction in negotiated rates. In addition, process automation allowed the company to re-task 25% of its supply chain professionals. Plus, better visibility of shipment routes and status resulted in shortened product lead times and improved client communications.
Our clients choose us because:
Our supply chain management solutions, tools, and services ensure they deliver goods from suppliers to customers in the most efficient way. Every supply chain organization faces different challenges, and that is why we do not believe in a one-size-fits-all approach to supply chain management.