Save time. Cut back on errors. Improve overall productivity
The company was producing nine daily reports dealing with employee compensation, benefits, travel, expenses, and headcount, among other topics. In the process, team members had to work through a series of time-consuming and error-prone steps.
After manually extracting information from the ERP, for example, they would format the reports by hand in Excel, compare them against the operating plan, and add commentary based on the analysis. Only then could they submit them to the business for review.
Checks and churn
As a control check, the team would also match the reports against data in Hyperion, its EPM tool. But there was a time lag involved in running both reports, so the numbers often didn’t match up. That meant the team had to spend even more time addressing the discrepancies—which potentially led to more errors.
It didn’t help that the EPM team faced significant churn. People frequently moved on to other projects, making a consistent approach difficult to establish. And more time had to be set aside to train new personnel in order to get them up to speed. No surprise, then, that the EPM team spent more energy on creating and correcting reports than on providing insightful analysis the company could use.