- Case study
Reporting that generates real insights at a major Australian bank
And a more productive enterprise process management team
One of Australia’s biggest finance, insurance, and banking corporations.
To shorten time to report and improve productivity by streamlining reporting processes and using better business intelligence tools.
We put our Smart Enterprise Processes framework to work to diagnose and redesign the enterprise performance management process, simplify reporting, and create a virtual business intelligence setup for faster access to more accurate data.
Agility. Fresh business insights. And a more productive enterprise performance management (EPM) team.
Challenge
This company had too many manual processes with multiple touch points. As a result, the EPM team spent nearly three-quarters of its efforts collating data and creating reports, leaving little time for analysis. Reporting formats were all over the map and hard to trace — and there was no connectivity between the company’s Cognos BI and Oracle General Ledger systems, resulting in too many iterations and versions of the same reports. And with all the ad hoc reporting requests the team was getting, it didn’t have time to provide insights about the business.
Solution
We used our Smart Enterprise Processes framework, which combines process design and execution, analytics, and technologies to reimagine business outcomes. This unique solution helped standardize reporting and created a virtual business intelligence setup that integrated the company’s data sources.
Here’s what our proprietary framework did:
Impact
We helped the firm realize:
Now the newly agile company is making more informed decisions, and its EPM team is a true business partner. The solution worked so well that the firm is replicating this new way of standardizing management reporting processes for additional lines of business.