An intelligent process that automates expense claims
Atkins introduced a web-based platform, Genpact Cora Orchestration, that smoothly integrated with the existing ERP/finance system.
Employees now manage claims online through their own personal pages on the company’s intranet. Drop-down lists make it easy for both submitters and processors to access the information they need for accurate reimbursements. And they can immediately access previously submitted claims through the intranet.
Now it’s also a snap for managers to authorize claims through their unique intranet pages. With a few clicks of a mouse, they can see any expenses that need approval, and a history of those already processed. They receive e-mail notifications when someone makes an expense claim, minimizing delays in the approval process. Another plus: the newly streamlined process means Atkins can send accurate and complete invoices to its clients on a regular, timely cycle. And this solution was so simple to implement, it went to work and was fully operational in a matter of months.