Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Embrace next-generation order management with Cora OrderAssist.

Realize your order management ambitions

Imagine a platform that combines data analytics, AI, and customer sentiment analysis to boost customer service, reduce costs, and achieve better outcomes. Genpact's Cora OrderAssist system of engagement delivers this and more by consolidating order data for a single source of truth.

Cora OrderAssist unifies data across platforms into a user-friendly dashboard for a consolidated view of all order data.

Enhanced customer experience and efficiency

With a potential 10% to 20% improvement in the customer experience and a 1% to 5% revenue uplift, Cora OrderAssist can help decrease the cost per order by up to 35% through streamlined processes and reduced waste.

Increased productivity and automation

Experience productivity gains of up to 40% and up to 50% more automation, empowering teams to work smarter and faster while reducing manual tasks.

A better employee experience

Reduce new-hire training time and improve job satisfaction with a user-friendly, integrated platform that empowers teams and increases efficiency.

Get in touch with an expert