Accelerating the pace and impact of digital transformation

How are 21% of organizations making digital work?


Companies have high expectations from digital, but many are not well positioned to realize them

Only 21% of companies are truly reaping the transformative value of digital, finds the latest study by Harvard Business Review Analytic Services in association with the Genpact Research Institute. While exploring what makes digital leaders – those organizations generating significant impact from digital technologies – stand out from the crowd, these insights identify the key barriers to overcome and capabilities to adopt. Read the study to understand:

  • Why organizations must align digital interventions through the back, middle and front office to meet customer expectations 
  • The real barriers to organizations’ use of digital – and they’re not technical skills or budget
  • Which functions hold essential capabilities – such as design thinking approaches, Lean methods, and the ability to act on insight from data – to enable digital success

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Accelerating the pace and impact of digital transformation

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More insights: access the study’s infographic and executive summary

Accelerating the pace and impact of digital in your sector and function

The impact of digital transformation: IT functions share their views

64% of IT  executives expect to deliver significant value from digital technologies in the next two years, but are they ready to overcome today's barriers?

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How CFO organizations view the pace and impact of digital transformation

Only 17% of finance executives say their organizations are getting full value from digital. What can they learn from digital leaders?

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How procurement views the pace and impact of digital transformation

71% of procurement  executives expect to gain significant value from digital in the next two years, but are they ready to overcome today's barriers?

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The impact of digital for the consumer goods and retail industry

How are 20% of consumer goods and retail organizations making digital work?

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The impact of digital for healthcare and life sciences organizations

How are 12% of healthcare and life sciences organizations making digital work? 

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How manufacturing organizations view the pace and impact of digital transformation

Only 19% of manufacturing companies say their organizations are getting full value from digital. What can they learn from digital leaders?

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The impact of digital for the high-tech industry

How are 46% of high-tech organizations making digital work? 

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How financial services firms view the digital agenda

4 out of 5 in the financial services sector don't believe their digital program has reached full potential, what are digital leaders doing differently?

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