- Solution overview
Operations reimagined for rapid growth and constant evolution
Next-generation operations, sales, and customer engagement to support hyper-growth, agility, compliance, and financial fidelityn
Technology companies have disrupted industries and overtaken legacy incumbents, moving from garage-based startups to global stock-market-listed companies, acquiring vast numbers of users in a very short period of time.
However, customers expect an outstanding digital experience; brand reputation depends on consistent delivery at scale.
Genpact is an industry leader. Just some of the awards and accreditations for our services include:
Genpact helps the world's biggest technology companies delight consumers and guarantee trust by using powerful data-driven insights and proven operational transformation
The hyper-growth and scale of technology companies, or digital disruptor enterprises, are changing the nature of sales and marketing. Delivering exceptional customer experience at every touchpoint and gaining insights into what customers want are key.
Genpact helps technology companies optimize their digital sales funnels, increase share of wallet, target better against potential competitors, reduce abandoned transactions, and increase conversion rates and usage rates to drive organic growth and cross-sell and upsell solutions.
Genpact's suite of trust and safety solutions helps organizations protect their brand, address inappropriate content issues, and meet and build on the trust they have already established.
Genpact helps customers drive growth intelligently through advanced analytics and automation that unify data silos and systems. An adaptive analytics engine powered by Genpact's AI-enabled Cora platform delivers a unique insight factory.
By using quality insights, product development is de-risked, and transaction rates can grow, increasing efficiency and performance.
With vast numbers of transactions and payments, multiple currencies, and a variety of user payment methods, such as pay-as-you-go, subscription, and one-off transactions, the finance and accounting departments in tech and platform organizations face unique challenges. Genpact's knowledgeable compliance experts and data scientists help technology companies reduce the risks of financial crime and compliance issues, even within the most highly regulated organizations in the world.
Start your journey to sustainable hyper-growth now. Contact us.