A change management strategy for generative AI to amplify people's potential
Generative AI (gen AI) can extend human capabilities, unleash creativity, and enhance productivity across every function. Yet few employees receive guidance on how to integrate gen AI into their workflows – leaving most unable to access its full promise.
We help businesses address this challenge with a strategic approach to change management so your enterprise can close the skills gap and reap the benefits.
Empower all employees with gen AI for greater creativity, innovation, and efficiency.
Companies using our solution saw a
20%-25%
uptick in productivity
Bridging the AI skill gap
Many organizations face challenges in equipping employees with the skills needed to work alongside AI and automation. We develop change management strategies that empower teams to adopt new technologies, enhancing efficiency and job performance.
Here are other common concerns that our solutions help address:
Maximizing human potential
Our change-management solution for gen AI covers:
Organizational readiness and adoption planning
Demonstrating how gen AI enhances jobs
Workforce planning and talent strategy
Business and organization model-design sessions
Hybrid role design leveraging gen AI
Responsible AI training and reskilling
Maximizing employee experience and engagement
Communication strategy
Employee sentiment analysis with action planning
A culture of data-driven decision-making through gen AI
Implementing gen AI for a global consumer health company
We facilitated the adoption of gen AI through employee training and performance support, communication, and stakeholder engagement. We created more agile and digitally enabled teams through leadership alignment and a collaborative culture, resulting in:
100% leadership alignment on the case for change
95% of employees completing technology-use training
Reduction of help-desk calls related to change management issues
Helping employees adopt AI for a specialty reinsurance carrier
We prepared employees for digital transformation through targeted training and upskilling. We established new ways of working across global teams, supported the adoption of a digitized submissions process, and clarified responsibilities in the new operating model, resulting in:
Over 90% gen AI adoption rate
66% of employees rating the new processes favorably
Fast realization of benefits from new digital processes and business models
Get in touch with an expert
Copyright © Genpact 2025. All rights reserved.