Change Management

Adopt best practices for seamless, sustainable, and satisfying change management

Change management for smooth organizational transitions

In every organization, leaders want to protect their most important asset: people. But when business priorities shift, leaders must balance what the company needs against what people want. Strategic change management brings people, processes, data, and technology together, helping employees understand the need for change and their role within it. Getting there is a journey, and we can help you every step of the way.

Keep employees informed to increase morale, productivity, and collaboration.

Companies using our solution have seen up to

80%

improvement in employee satisfaction

A loss of employee loyalty can impact every area of your business

We partner with companies to build trust between employees and leadership teams to smoothly navigate organizational changes, strengthen alignment, and build engagement.

 

Our change practitioners help companies:

 

  • Mitigate risk in transformational programs

  • Align leadership teams around a common set of goals and objectives

  • Minimize company and employee resistance

  • Improve employee engagement

  • Plan for sustainable progress

The two factors of successful change management

We focus on two factors when building a change management strategy:

 

  1. Building capability by helping companies set up and operate in-house change management teams

  2. Building capacity by scaling existing – or creating – a change management function for specific transformation programs

     

We'll let you know the best approach for your business based on your unique needs.

Change management chart

Case study: Managing employee experience for a healthcare company

The company needed to transfer 190+ employees to a new financial planning and analysis hub. We created a change management playbook that focused on the employee experience and built engagement strategies that put the needs of people first.

 

The industry standards for a move of this kind are 90% internal job acceptance and a 65% employee satisfaction (eSAT) score. With our guidance, the company achieved ~99% internal job acceptance and an eSAT score of 80%.

Case study: Improving leadership retention for a global insurer

The company wanted to streamline processes and digitize operations while keeping leadership satisfaction and employee engagement high. We developed a behavioral change plan for business leaders to support successful digital transformation. For employees, we focused on alignment, support, and collaboration throughout the process. As a result, leaders were informed, confident, and able to retain, onboard, and support hundreds of employees across five business functions.

Real results from our clients

Discover how we have assisted businesses with successful change management, driving transformation, aligning teams, and accomplishing goals.

Case Study

Powering procurement into a digital future for an energy giant

A new global target operating model realized the full benefits of a major acquisition.

Electricity Grid - Rapeseed Fields
Change Management

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