A streamlined repair solution for faster claims
Today's customers expect speed, transparency, and seamless support throughout the claims process. Strengthen your customer service proposition with our managed repairs service – delivering fast, high-quality property claim resolutions while reducing costs.
With a vetted contractor network and real-time claims visibility, insurers improve loss accuracy, cut adjusting expenses, and enhance policyholder satisfaction.
From claim initiation to final repairs, we handle the entire process, coordinating insurers, contractors, and policyholders.
From claim to completion: A better way to restore
How it works: Once a claim is received, a qualified contractor is assigned based on repair needs, who inspects the damage, submits an estimate for approval, and begins work. Our vetted professionals ensure quality, handling both emergency and general restoration. Insurers and policyholders track progress in real time via our online portal for full visibility. All repairs include a three-year warranty, reinforcing trust and service excellence.
Enhanced customer experience
Genpact's managed repairs service strengthens insurers' customer service proposition, supporting brand commitments to customers on property claims. Our proactive communication and single-point coordination ensure policyholder satisfaction and trust. Apply to become a member contractor