- Report
NelsonHall names Genpact a leader for banking managed services
As banks and other financial organizations rebuild in 2021, they are increasingly turning to managed services to speed digital transformation, secure and streamline their operations, and enable them to refocus on their core businesses.
NelsonHall has identified Genpact as a leader for banking managed services in its NelsonHall Vendor Evaluation & Assessment (NEAT) report for 2020 based on our ability to deliver immediate benefits and meet clients' future requirements.
The analyst firm's report recognizes Genpact for our:
- Long-standing client base, which stands to benefit from new managed service capabilities
- Strong consulting and IT delivery capabilities
- Artificial intelligence products and services
- Experience in Lean techniques, which apply to the use of digital technologies in the operations environment
The report also highlights our significant investment in customer experience and artificial intelligence capabilities, including our recent acquisitions of Rightpoint, a digital experience consultancy, and riskCanvas™, an advanced financial crime technology.
NelsonHall's recognition is the latest in a series of recent banking awards and accolades. In 2020, Genpact was also recognized as a leader in:
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