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How Kraft Heinz's supply chain rose to the COVID-19 challenge

Keeping food on shelves for customers

COVID-19 has seen demand for Kraft Heinz products soar and placed unprecedented pressure on its supply chain. In this interview, Bill Durbin, Global Head of Logistics for Kraft Heinz, explains how it made sure customers could still buy its products when they needed them most by replanning production and securing extra transportation capacity.

The work Kraft Heinz had already done with Genpact to automate and standardize supply chain processes meant it could quickly adapt to this extra demand, and Bill shares his thoughts on how this partnership will continue to grow and innovate in the future.