Nothing short of a paradigm shift
The situation called for the client to move away from legacy systems and processes. Under this new approach, the value proposition to the end customer plays a key role in determining prices. With these insights, Genpact helped the client re-engineer its pricing strategy along with developing a continuous feedback loop for monitoring the impact of these pricing actions on key process metrics.
A deep dive into analytics
Our first task: Get the lay of the land. To do that:
- We performed a rigorous analysis of granular data on part attributes and on transactions with end customers
- We identified target outcomes by assessing historical sales trends, the impact of new technologies, and shifts in customer preference and buying patterns
- We identified key levers for setting the best prices to boost net cash flow for the customer