We make consumer goods operations intelligent by designing, transforming, and running their processes through advanced operating models that harness technology and analytics through appropriate organizational design, focused to where they can deliver the most impact. The result is Intelligent OperationsSM.
Our solutions include:
Comprehensive trade promotion optimization and management services, including advisory and research, promotion management, fund management, settlements, claims and deduction resolution, forecasting and modeling, and post-event evaluation.
Order management business process management services, order management automation, visualization and supply chain control tower, order management analytics, and customer experience solutions.
Master data management
MDM consulting, process re-engineering and target model redesign, along with proven data governance and stewardship. We implement best-fit technologies in product information management, multi-domain MDM, and data integration and ensure master data quality through data profiling, cleansing, enrichment, and data migration services.
Multi-channel customer experience
Acquisition and sales, call quality optimization, contact center analytics, customer care and product support
Supply chain management
We help our clients optimize their inventories through comprehensive demand forecasting and detailed attention to correct lead times and order policies. Through analysis and negotiation, we help clients cut the cost of outsourced materials, and ensure that contracted savings are fully realized through tighter compliance and controls.
Finance and Accounting (F&A)
Our Finance and Accounting services include Accounts Payable, General Accounting, Accounting, Closing & Reporting (ACR), Treasury, Tax Services, Financial Planning & Analysis, and F&A Systems of Engagement.
Research content and presentation services, marketing sales and services analytics, information science analytics, risk analytics and finance and accounting analytics, with offerings such as supply chain analytics customized for the consumer goods industry.
We leverage technology such as cloud based software as a service (SaaS), process driven solutions including mobile and advanced visualization, IT services, end user computing support and remote infrastructure management to ensure that business process operations run effectively and efficiently.
Our Smart Enterprise Processes (SEPSM) proprietary framework helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-Action AnalyticsSM, and drive tangible business outcomes.