Awards and Accolades

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Leadership recognition


Gartner Magic Quadrant:

“Visionary” in Data and Analytics Service Providers Magic Quadrant, Worldwide, 2021

“Visionary” in Managed Workplace Services Magic Quadrant, North America, 2020, 19, 18, 17, 16


HFS Top 10:

#1 in HFS Banking Financial Services Formidable Challengers Top 10 2021

#6 in HFS Supply Chain Management Top 10, 2021

#9 in HFS Telecom, Media & Technology Top 10, 2021

#8 in HFS Digital Associates Services Top 10, 2020

#1 in HFS Finance & Accounting Outsourcing, 2020  

#8 HFS Triple A Trifecta Top 10, 2020

Mention in HFS Market Analysis Enterprise AI products, 2020

#6 in HFS S2P Top 10, 2020

#6 in AI Enterprise Services Top 10, 2019

#10 in HFS Travel, Hospitality Top 10, 2020

#10 in HFS Banking Spotlight Top 10, 2019

#10 in HFS Insurance Top 10, 2019

#9 in HFS Manufacturing Top 10, 2019

#9 in HFS Life Sciences Top 10, 2019

#17 in HFS Healthcare Top 10, 2019

#10 in HFS High-Tech Service Providers Top 10, 2019


NelsonHall NEAT:

“Leader” and “Top of the quadrant” in Banking Managed Services, 2020

“Leader” in Digital Experience Consulting, 2020

“Leader” in SCM 2019 (Overall, CGR, LSHC, Cognitive SCM)

“Leader” in Advanced Analytics BPS, 2019 

“Leader” in Healthcare Commercial Payer, 2019


Forrester Wave:

“Strong Performer” in Enterprise Insights Service Providers’20

“Leader” in Customer Analytics WAVE, 2019 

“Contender” in Deep Process Automation WAVE, 2019 

“Strong Performer” in RPA Services WAVE, 2019


Avasant RadarView:

“Leader” in Avasant F&A RadarView, 2020

“Innovator“ in Life Science Digital Services RadarView, 2020  


​ISG Research:

“Leader” in Finance & Accounting (F&A) Provider Lens, 2020, 19

“Leader” in Property & Casualty (P&C) Provider Lens, 2019


IDC MarketScape:

“Leader & Top 2” in IDC Finance & Accounting Digital MarketScape, 2021

“Leader” in KYC AML Marketscape, 2019

“Leader” in Business Analytics Marketscape, 2019

“Major Player” in Intelligent Automation, 2019 

Everest Group

Everest Group PEAK Matrix:

“Leader & “Star Performer” in Finance & Accounting Outsourcing (FAO) PEAK, 2021

“Leader & “Star Performer” in Procurement Outsourcing, 2021

“Leader” in Life Sciences Operations PEAK, 2021, 2019

“Leader & “Star Performer” in Property & Casualty in Insurance BPO, 2021

“Leader” in Trust & Safety Content Moderation PEAK, 2021

“Leader” in Financial Crime & Compliance Operations, 2021, 2019

“Leader” Advanced Analytics & Insights, 2021, 2020

“Major Contender” Customer Experience Management, 2021, 2020

“Major Contender” in Healthcare RCM BPO, 2020, 2019

“Leader” Advanced Analytics & Insights 2021, 2020

“Leader & Top of the quadrant” in Banking BPS, 2020

“Leader” in Insurance Analytics & Insights, 2020

“Star Performer & Leader” in Finance & Accounting Outsourcing Digital Capability Platform (FAO DCP), 2020

“Leader” in Supply Chain Management (SCM) BPO, 2020

“Major Contender” Intelligent Automation in Business Processes Solutions, 2020

“Major Contender” in Capital Markets Operations Services, 2020 

“Major Contender” in Wealth Management Operations, 2020

“Major Contender” in Application & Digital Services in Capital Markets 2020

“Major Contender” in Banking IT Modernization, 2020

“Leader” in Banking BPO Digital Capability Platform Solution, 2019

Aragon Research

“Leader” in Digital Business Platforms, 2020

Zinnov Zone

Leader’s zone for Overall RPA Services and RPA in Healthcare, Retail & CPG

Best Employer

Proud to be a great place to work

Genpact wins 28 awards at the Brandon Hall HCM Excellence Awards 2021!

Genpact Named to Fast Company’s 100 Best Workplaces for Innovators List

2020 Top 10 Working Mother & Avtar Best Company for Women in India’ by Avtar Inc and Working Mother Media

Diversion and Inclusion award by the Association for Talent Development America

One of the World’s Most Ethical Companies, Ethisphere Institute 2018, 2019, 2021

50 Happiest Companies in America by CareerBliss

Among the best companies to work for in India by Business Today

Top 10 best tech companies to work for in India by Techgig

Among the top 15 best workplaces in tech by

Employer of the year Romania 2019 | First place in BPO & services 2019

Choice of Jury’ award at the ‘2020 Working Mother & Avtar PUTHRI Award for Excellence in CSR’ by Avtar Inc and Working Mother Media

Society for Human Resource Management (SHRM) India HR Excellence Awards – winner in leveraging technology in HR

First runners-up in the Excellence in Community Impact award at the Society for Human Resource Management (SHRM) Awards

Frost & Sullivan and TERI Sustainability 4.0 Awards for the fifth year in a row

‘Leader in Sustainability’ by Frost & Sullivan and TERI - The Energy and Resources Institute in 2018 and 2019

Among the top 10 companies that have made a significant impact on carbon dioxide reduction by using videoconferencing

Genpact Named to the Forbes Best Employers for Women 2021 List