Genpact Intelligence

Our curated insights on agentic AI and advanced technologies are shaped by decades of domain and process intelligence. See what it truly takes to move from AI experimentation to trusted, governed autonomy that delivers. 

Featured perspectives

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Report

Autonomy requires trust in AI. Read the report

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Report

Report: Autonomy by design — How to scale AI for enterprise value. Read the report

Realize the potential of agentic AI

See how decision-making and business models are changing with AI-driven autonomy

From AI pilots to enterprise value: A CFO's playbook

See how CFOs move from AI pilots to scalable value by redesigning processes, closing skills gaps, and strengthening governance to transform finance.

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From AI pilots to enterprise value: A CFO's playbook. Read the article

The CTO's AI playbook: Evolve to lead in the age of hyperintelligence

Discover how CTOs can adapt to AI and automation, shaping their organization's future in the Agentic era. Explore five strategic priorities for success.

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Blog

The CTO's AI playbook: Evolve to lead in the age of hyperintelligence. Read more

The agentic shift in underwriting

Genpact and HFS reveal how agentic AI overcomes data bottlenecks to enhance underwriting judgment, consistency, and portfolio performance at scale.

Point of view

The agentic shift in underwriting. Read more

Agentic AI is empowering modern insurance

Point of view

From data chaos to strategic clarity in insurance. Read more

The CFO Forum Journal: 2026 Agentic AI Edition

Explore 2026 finance trends, agentic AI use cases, and proven playbooks in The CFO Forum Journal: resources to modernize data, operations, and decisioning.

Point of view

Insights, case studies, and resources to help lead the future of finance, today. Read more

Why every enterprise needs an AI bill of materials

Uncover why an AI bill of materials is the cornerstone for secure, transparent, and compliant AI systems - essential for scaling enterprise AI responsibly.

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Article

Why every enterprise needs an AI bill of materials. Read more

The supply chain symphony: End silos and accelerate AI-powered orchestration

Break down silos and accelerate smarter decisions with AI-powered supply chain orchestration. Discover how to unify data and embrace autonomous planning.

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Blog

The supply chain symphony: End silos and accelerate AI-powered orchestration. Read more

The human touch, augmented

Discover how AI and human expertise redefine insurance customer service, boosting personalization, speed, and trust for lasting loyalty.

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Point of view

The human touch, augmented: How AI is redefining customer-service excellence in insurance.. Read more

Article

Turning vibe-coding into enterprise value. Read more

Blog

Ready or not, AI is rewriting the rules of manufacturing. Read more

Article

Unlocking value for underwriting and claims with agentic AI. Read more

Article

Agentic AI and the accountant: Collaboration, not automation. Read more

Point of view

Agentic AI in healthcare: From automation to autonomy. Read more

Article

Smarter claims, stronger futures: Redefining insurance with agentic AI. Read more

Article

The AI-BPM evolution: Turning process automation into business intelligence. Read more

White paper

From automation to advantage: Reinventing accounts payable with agentic AI. Read more

Article

Reinventing supply chains with AI: From fragmentation to intelligent orchestration. Read more

Case study

Banking on agentic AI: Turning AP challenges into opportunities. Read more

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Point of view

How enterprise transformation has evolved from Lean Six Sigma to the agentic era. Read more

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Blog

Decoding the future of AI-driven insurance: Insights and lessons from Tokio Marine. Read more

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Article

Where to start with agentic AI: A framework for business leaders. Read more

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Article

A three-tiered AI-first approach to transform finance in manufacturing. Read more

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White paper

Seven effective ways to improve demand forecasting using AI. Read more

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Blog

Agentic AI: How agents are shaping the future of decision making. Read more

Blog

Scaling AI with factory models: Time for a new approach. Read more

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Point of view

Outsmart disruption with AI: Three strategies for supply chain resilience. Read more

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Blog

How to get started with AI agents in business. Read more

AI Data and Analytics

Powering AI innovation

A collection of success stories from the dawn of generative AI

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Case study

Powering AI Innovation. Read the case studies

Agentic AI: The future of intelligent automation

Discover the benefits of using agentic process automation (APA) to enhance efficiency, adaptability, and automation in business processes.

Witness the agentic evolution of AI depicted as a luminous tree symbolizing growth in a digital cosmos.

Point of view

Agentic process automation: The future of intelligent automation. Read more

The gen-AI countdown

Discover how 550 global leaders across industries use gen AI to transform their businesses. Read our gen AI report in partnership with HFS Research.

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Report

The gen AI countdown. Read more

AI Data and Analytics

The AI craze in finance is real – here's how leaders are staying ahead of the curve

A collection of success stories from the dawn of generative AI

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Blog

The AI craze in finance is real – here’s how leaders are staying ahead of the curve. Read the blog

Case study

An AI-powered customer service solution for Amazon device customers. Read more

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Case study

AstraZeneca + Genpact: A proactive partnership. Read more

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Report

Customer experience transformation: Moving from cost to outcomes with AI. Read more

From AI pilots to enterprise value a cfos playbook
The data advantage the CFO's roadmap
The agentic shift in underwriting
From data chaos to strategic clarity in insurance
The CFO Forum Journal: 2026 Agentic AI Edition
Cloud security: How to secure your data mesh
Cloud security: How to secure your data mesh
Cloud security: How to secure your data mesh
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
Scaling AI with Factory Models
Scaling AI with Factory Models
Scaling AI with Factory Models
Scaling AI with Factory Models
Outsmart disruption with AI
How to get started with AI agents in business
Powering AI Innovation
Agentic Process Automation
Gen AI Countdown
The AI Craze
AI-Powered Customer Service
AstraZeneca + Genpact
Customer Experience Transformation

Futureproof your organization

Stay on the front foot as digital and economic landscapes change

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Point of view

How organizations win the supply chain race with AI. Read more

Case study

How Genpact improved QA to speed product releases for an investment bank. Read more

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Point of view

AI-driven process intelligence to unlock consumer goods and retail growth. Read more

Point of view

Europe's business services: Time to play or just referee? Read more

Article

Legacy tech has become a competitive risk to insurers. Read more

Point of view

Ten considerations for a better life sciences supply chain. Read more

Blog

AI for retail ops: Exploring the past, present, and future. Read more

Blog

AI for every patient story: How AI can help the medtech industry. Read more

Blog

How to improve retail pricing with the power of AI. Read more

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Blog

The next-gen enterprise OS: Where AI, cloud, and interoperability collide. Read more

Revenue growth management: How AI helps CPG companies do better business

Explore how AI tackles fragmented data, rising costs, and promotion ROI to enhance revenue growth management for consumer packaged goods companies.

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Blog

Revenue growth management: How AI helps CPG companies do better business. Read the blog

Tariffs, tensions, and the blueprint for resilience

Manage tariff-driven supply chain disruptions with our playbook. Discover 20 actionable strategies across six key categories for enhanced resilience.

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Report

Tariffs, tensions, and the blueprint for resilience. Read the report

From technical debt to AI-first platforms: Why insurers must rewrite legacy systems

Unlock AI's value in insurance by modernizing legacy systems. Learn how AI can help address technical debt, data issues, and regulatory complexities.

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Blog

From technical debt to AI-first platforms: Why insurers must rewrite legacy systems. Read the blog

Steering through tariff turbulence: A CFO's guide to staying ahead

Discover how CFOs navigate tariff challenges, adapt strategies, and leverage technology to manage costs, compliance, and cash flow effectively.

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Point of view

Steering through tariff turbulence: A CFO's guide to staying ahead. Read more

Four steps for CFOs to mitigate tariff risk

Discover how CFOs can take proactive measures to adapt quickly to tariff uncertainty, shifting demand, and evolving regulatory changes.

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Point of view

Four steps for CFOs to mitigate tariff risk. Read more

Enterprise business planning: Dissolve silos, embrace agility, and thrive

Discover how enterprise business planning dissolves silos and boosts agility. Learn strategies to drive collaboration and achieve sustainable growth.

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Point of view

Enterprise business planning: Dissolve silos, embrace agility, and thrive. Read more

The future of AI for healthcare and Bupa

Hear Bupa's views on the potential for AI and generative AI to transform the healthcare industry.

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Point of view

The future of AI for healthcare and Bupa. Read more

The CFO Forum Journal

The CFO Forum Journal: Artificial intelligence edition offers actionable insights, expert perspectives, and real-world case studies for finance leaders.

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Point of view

The CFO Forum Journal. Read more

Predicting tomorrow's supply chain problems with today's AI

Discover key components for supply chain success using AI. Simplify demand planning, reimagine order management, and transform aftersales service.

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Blog

Predicting tomorrow's supply chain problems with today's AI. Read more

How organizations win the supply chain race with AI
How Genpact improved QA to speed product releases for an investment bank
Teaser 1
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
How to improve retail pricing with the power of AI
Scaling AI with Factory Models
Steering through tariff turbulence: A CFO's guide to staying ahead
Steering through tariff turbulence: A CFO's guide to staying ahead
Steering through tariff turbulence: A CFO's guide to staying ahead
Steering through tariff turbulence: A CFO's guide to staying ahead
Four steps for CFOs to mitigate tariff risk
Enterprise business planning: Dissolve silos, embrace agility, and thrive
The future of AI for healthcare and Bupa
Predicting tomorrow's supply chain problems with today's AI
The CFO Forum Journal

Master the data foundations

Outperform with trusted, AI-ready data

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Article

Gaining a competitive edge with data. Read the article

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Read the case study

Case study

Sweet success for Mondelēz International's finance team. Read the case study

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Confident group of business people discussing strategy during team meeting at the office desk

Case study

How an insurer accelerated time to market with Genpact and AWS. Read more

Gaining a competitive edge with data
Sweet success for Mondelēz International
How an insurer accelerated time to market with Genpact and AWS

Genpact leaders are in conversation about how insurers can build data-centric organizations and make smarter, more strategic underwriting decisions.

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Case study

Walking the talk on data-driven transformation. Read the case study

Genpact leaders are in conversation about how insurers can build data-centric organizations and make smarter, more strategic underwriting decisions.

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Blog

Finding your safety stock: Lessons from the leaders. Read the blog

Genpact leaders are in conversation about how insurers can build data-centric organizations and make smarter, more strategic underwriting decisions.

Read the blog

Blog

The data drag: Why enterprises struggle with AI-ready data. Read the blog

Genpact leaders are in conversation about how insurers can build data-centric organizations and make smarter, more strategic underwriting decisions.

Read the article

Article

Gaining a competitive edge with data. Read the article

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Read the case study

Case study

Sweet success for Mondelēz International's finance team. Read the case study

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Case study

How an insurer accelerated time to market with Genpact and AWS. Read more

Manage risk and ethics

Governance, regulatory compliance, cybersecurity, AI bias... improve how you mitigate risk

Financial crime and risk management trends in 2026

North American banks are advancing smarter, more resilient financial crime and risk programs. Explore key 2026 trends driving stronger protection.

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Point of view

2026 North America Financial Crime and Risk Trends. Read more

Point of view

Redefining risk: The agentic AI revolution in enterprise risk management. Read more

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Case study

Reimagining financial crime risk management with generative AI. Read more

AI Data and Analytics

A collection of success stories from the dawn of generative AI

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Point of view

Navigating tariff turbulence: Strategic insights for risk and audit leaders. Read more

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Point of view

Creativity and constraints: A framework for responsible generative AI. Read the point of view

AI Data and Analytics

A collection of success stories from the dawn of generative AI

Read the case study

Case study

How Apex Clearing Corporation takes fighting financial crime to new heights. Read the case study

Cloud security: How to secure your data mesh
How to improve retail pricing with the power of AI
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Teaser 1
Teaser 1
Teaser 1

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