- Solution overview
Inspection Assistant
Self-serve and on-demand claims inspection services
The traditional property and auto inspection process is a lose-lose value proposition for insurance companies and their customers.It's slow, often taking weeks in the aftermath of large-scale catastrophes. It's expensive, to the tune of up to $350 per inspection. And it's a big source of customer dissatisfaction.
Our cloud-based inspection-as-a-service platform uses augmented reality and other digital technologies to put control of the claim directly in customers' hands, and fundamentally transforms the process for insurance carriers using technology-driven inspections.
Deployed in the cloud our inspection assistant service uses AI and machine learning to do the heavy lifting. Deployed in the cloud, Inspection Assistant uses AI and machine learning to capture claims inspections. It has several different components:
Ever-increasing auto and natural catastrophe claims. Rising customer service demands. Aging legacy systems. These are just some of the challenges facing insurers that digital technologies like automation,AI, and analytics can help tackle. Our digital tools optimize the balance between customer satisfaction, accurate loss assessment,and loss-adjusting expenses, with solutions that span the claims journey, handling everything from fast-track claims processing to fraud and subrogation analytics. You can start with the module that addresses your biggest challenge and add from there. Or we can run your entire claims operation.
Global insurers and reinsurers, surplus lines insurers, a European insurer, even a top-10 Fortune company – we've transformed claims for them all over the past 15 years. We combine the digital understanding of an insurtech with claims expertise and business process know-how. Let's put this to work for you.