- Solution overview
How enterprise performance management becomes a strategic business partner
Enabling faster, more accurate decision-making
Enterprise performance management (EPM) has long been seen as a back-office technical function. But now it’s emerging as a hotly competitive space. In fact, by 2020 at least 25% of organizations will achieve more collaborative, continuous and consistent financial planning and performance management by closely linking key operational and financial planning processes, according to a Gartner report1. The takeaway is clear: Companies that aren’t part of this sweeping transformation won’t be agile enough to adapt to changing business conditions.
What stands in their way? Access to technology is part of the story, but the bigger challenge is that EPM processes lack standardization – and that undermines automation efforts. Some companies have yet to recognize the links between advanced EPM, operational excellence, and world-class customer experiences.
Other enterprises have a different issue. They’re mired in disparate data sources and systems, and planning cycles geared more towards historical reporting than anticipating future trends or scenarios. In both cases, these conditions frustrate senior executives as they work to provide their leaders with value-added insights.
Genpact can change these scenarios. We turn EPM teams into true business partners by providing the intelligent insights your company needs to make strategic decisions. We start by designing an EPM center of excellence (CoE). Then we work with the CoE to deliver services focused on growth.
Typically, this means navigating the journey from traditional financial reporting to robust enterprise performance analysis and, ultimately, forward-looking planning.
Three core assets help us accelerate this journey:
We approach EPM transformation as a comprehensive program, with the flexibility to start modular projects at any time (figure 1).
Core elements of advanced enterprise performance management
We offer a suite of services and modular products that deliver next-generation EPM operations.
Financial close and reporting
Enterprise performance analytics services
Financial planning and forecasting services
EPM technology services
EPM data solutions
EPM operating model design
Our vision of a state-of-the-art EPM CoE does much more than automating manual tasks and slashing cycle times. It creates many opportunities. Analysts can introduce new data types, spot emerging trends, generate business insights, and provide decision makers with rich visualization through self-service dashboards and real-time reporting. In short, analysts can generate and share insights with the right people at the right time to ensure confident and effective decision-making.
Companies that reimagine EPM can expect to:
An effective EPM program is built on a foundation of process excellence, technology enablement, data management, digital-first thinking, and a scalable operating model. We provide an end-to-end capability across all areas including service delivery. With over 4,000 EPM experts, we deliver services at scale for more than 100 global enterprises. We work across high-value, complex processes in F&A and other enterprise functions.
1. Gartner, Magic Quadrant for Cloud Strategic Corporate Performance Management Solutions, June 2017.