A new approach to learning
So, what's the answer? Sharing knowledge through networks is key, because there's a direct correlation between effective digital transformation and the collective intelligence of teams – and organizations. Transformation is less about the skill of individuals and more about the combined interoperable skills of teams – and the organization's ability to distill new knowledge quickly and share them with learners.
Genpact experienced this firsthand. We knew that our path to the future hinged on helping our people constantly improve skills specifically designed for a digital world, but steeped in domain expertise and in a collaborative environment. So we strove to build a solid reskilling and talent-matching program for more than 90,000 of our people.
Our experiment resulted in Genome – the learning platform we developed on the premise of collective intelligence systems inspired by a decade of research conducted by the Massachusetts Institute of Technology. Genome is the first 'for collective intelligence, by collective intelligence' digital transformation learning system in the world.