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Amazon Connect

genpact partner aws amazon connect

Transform contact centers with best-in-class technology, resources, and expertise

Built on Amazon Web Services (AWS), Amazon Connect is an easy-to-use omnichannel cloud contact center. In partnership with Amazon Connect, we develop open-platform contact centers for our clients. We focus on seamless integration with existing systems for a 360-degree view of customer data.

Thanks to our longstanding expertise in managing contact center operations, we can develop a center of excellence for contact centers that spans advisory services, modernization, transformation, and operations. We help our clients achieve a fast turnaround on changes and new feature requests to delight the customers they serve.

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Why Genpact and AWS?

With millions of active clients and 100,000+ partners globally, AWS has one of the largest and most dynamic partner ecosystems. Genpact has demonstrated its commitment to AWS and expertise with AWS technology and services by attaining a Premier Partnership. Clients from every industry, geography, and size can be confident that when working with Genpact and AWS, they'll benefit from a proven partnership that brings the best and brightest minds to their digital modernization projects.