Be the calm after the storm

Genpact's catastrophe claims services for insurers and their customers

Genpact's catastrophe claims services quickly scale up capacity so insurers can handle spikes in claims, still deliver great customer experience, and settle claims quickly.

Our claims experts add headcount to operations, plugging seamlessly into claims management systems using our Claims Manager platform. Operations are streamlined and efficient, with no manual inputting required. And along with structural damage, we adjust flood and auto claims. Our end-to-end solution includes contents and managed repair providers.

Our broad network of experienced adjusters can be secured for use ahead of a catastrophe event if a contract is already in place, giving peace of mind when claims professionals are in high demand. Secondary requests for adjusters are based on availability.

We can be the calm after the storm, for your teams and your customers. Get in touch today.

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Extra capacity

Wherever customers are affected

Virtual inspection and adjusting technologies

For speed and hard-to-reach areas

A network of licensed loss adjusters

Trained in the latest technologies

A network of partners

For end-to-end claims handling

Deep insurance expertise

We've been transforming claims for 15 years

Increased customer satisfaction

While balancing loss adjusting expense and loss accuracy

Catastrophe claims services

Taking the heat out of wildfire claims

Aligning loss adjusting and contents inventory resources for a rapid response

Here's how

Claims field services

On-demand loss adjusting and claims handling services

Find out more

Learn more about insights-driven BPO leaders

The Forrester Wave™ highlights Genpact's ability to deliver insights as a service through domain, data, analytics, and technology expertise.

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