Be the calm after the storm

Catastrophe claims services for insurers

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Capacity. Technology. Compassion.

Spikes in catastrophe claims can strain insurers’ resources and threaten customer service. Genpact’s claims services quickly scale-up resources over a wide area and speed up response times.

Our virtual inspection and adjusting technologies supplement the work of our network of licensed loss adjusters. They combine to assess losses quickly, accurately, and with the compassion needed in times of crisis. So customers know you’re taking care of them, however complex their claim is.

Want to find out more about our catastrophe claims services?

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Catastrophe claims services

We provide insurers with:

Extra capacity

Wherever customers are affected

Virtual inspection and adjusting technologies

For speed and hard-to-reach areas

A network of licensed loss adjusters

Trained in the latest technologies

A network of partners

For end-to-end claims handling

Deep insurance expertise

We've been transforming claims for 15 years

Increased customer satisfaction

While balancing loss adjusting expense and loss accuracy

Taking the heat out of wildfire claims

Aligning loss adjusting and contents inventory resources for a rapid response

Here's how

Claims field services

On-demand loss adjusting and claims handling services

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Virtual adjusting and inspection services

Insurance claims inspection, estimation, and fulfillment in a single turnkey digital solution

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