ISG names Genpact a leader in procurement outsourcing and transformation services

Genpact positions procurement BPO as a creative gateway to future business transformation. We use Six Sigma principles for process optimization and digitization and help clients integrate new software into existing operations and manage tail spend.

We partner with top vendors like SAP Ariba and Coupa and are expanding our partnership with ServiceNow to utilize its procurement solutions.

Genpact delivers significant value to midmarket clients with a focus on operational optimization and procurement process assessment.

We help optimize procurement platforms and manage tail spend activity.

We also refine business and procurement models, enhance system and service scalability, implement new platforms, and focus on immediate procurement savings while building future business value.

Genpact’s procurement services strategy is rooted in digital transformation with a strong focus on change management, key for digital transformation success.

ServiceNow has become a key portfolio partner to help us provide end-to-end solutions and operational support and enhance system and service orchestration.

We also improve workflows for advanced features like guided buying and self-service.

Genpact's strong procurement process assessment and optimization benefits midmarket clients by resolving process inconsistencies and gaps using Six Sigma Black Belt process expertise.

We optimize new software platforms and manage tail spend, and our procurement BPO engagements lay the groundwork for future digital transformations, ensuring smoother, cost-efficient transformations and immediate procurement savings.