Everest Group names Genpact a Leader and Star Performer in F&A

Recognized for consulting-led transformation, deep finance expertise, and agentic AI that changes how finance operations run

Business team reviewing financial strategy presentation

Report

Published

October 29, 2025

Leading today. Improving every year.

Everest Group PEAK Matrix Leader 2026 badge

Everest Group Peak Matrix Star Performer 2026

Everest Group has named Genpact a Leader and Star Performer in its Integrated Finance and Accounting Services (FAS) PEAK Matrix^® Assessment 2026. Here's what stood out:

Genpact named a Leader among 35 providers assessed
Genpact named a Star Performer, recognized for year-on-year improvement
Genpact called out as one of the highest revenue bases in finance and accounting (F&A) managed services
Genpact recognized for further improvement in buyer satisfaction ratings
Genpact named a Leader in Everest Group's first Integrated FAS for Mid-market Enterprises PEAK Matrix Assessment

Enterprise AI, built for scale

The report recognizes how we're industrializing enterprise AI:

Genpact AI Gigafactory combines reusable assets, AI engineering methods, and responsible AI governance
Genpact AI Maestro orchestrates multi-agent workflows with human oversight
Our agentic finance solutions now go beyond the Genpact Accounts Payable Suite and Genpact Accounts Receivable Suite to include the Genpact Record-to-Report Suite, Genpact Deductions Recovery, and the Finance Actions Hub

New ways of working with agentic operations

Technology is only part of the story. We're also redesigning how people and AI work together:

Agentic Operating Reference Architecture (AORA) builds operating models around pods where people and AI work together
Agentic Command Center tracks KPIs and maintains responsible AI oversight across AI-powered operations
Pathfinder assesses workforce readiness and supports role-based upskilling

Everest Group FAS PEAK Matrix 2026 chart

Strengths beyond finance and accounting

The report also notes our capabilities in enterprise risk and compliance, end-to-end environmental, social, and governance (ESG) services, and a multi-agent AI-powered advisory platform. Buyers value our process and domain expertise, operational excellence, and standardized delivery.

Genpact's recent progress has been particularly evident in its ability to contextualize and operationalize agentic AI for finance. Its AI Gigafactory and AI Maestro provide the foundation to develop, orchestrate, and govern AI at scale, while its agentic suite of F&A solutions applies to this capability across core finance workflows. By extending agentic AI beyond individual solutions toward a governed operating model built around finance-specific processes and human–AI collaboration, Genpact has strengthened its ability to support enterprise-wide adoption, contributing to its recognition as a Star Performer.

Vignesh Kannan

Vice President, Everest Group

Everest Group | Integrated Finance and Accounting Services (FAS) PEAK Matrix® Assessment, 2026

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About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix^® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions look to the PEAK Matrix^® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at everestgrp.com.