- Case study
Easing regulatory pressures for a global pharma
A major firm transforms post-approval maintenance for scale, insights, and growth
A global pharmaceutical major with presence in over 100 markets.
A more efficient approach to managing regulatory workload pressures, enhanced capabilities to innovate, and the agility to scale operations.
We helped the firm increase efficiencies by providing scalable resources and a fresh approach to innovation – and that led to cost savings. Based on our insights, the company was able to enhance processes, improve overall performance, and reinvigorate its regulatory team.
We took a two-pronged, holistic approach: First, we helped transform existing business processes, then we used digital technology to drive innovation.
Life sciences companies around the world face an uphill battle with increasing work volumes, as legal requirements around drug approvals continue to evolve. To secure these all-important approvals, companies must be flexible enough to rapidly deploy significant resources. After drugs have been approved, maintaining licenses remains a challenge for many companies, forcing too many people to spend too much time on repetitive tasks, and hampering their ability to add value and contribute to growth.
In that context, our client began looking for a partner to lead a dramatic shift. The firm wanted to apply advanced thinking, new technology tools, and innovative design to transform all of these processes – and put growth at the forefront.
Plus, in looking for a partner, the client had other criteria in mind. We had to be able share risk while still maintaining our commitment to quality and compliance. At Genpact, we pride ourselves on our ability to increase visibility into operations, heighten spend intelligence, improve benchmarking, evangelize best practices, and ensure quality while driving compliance. By meeting these requirements, we felt confident we could scale operations for the client in a way that made processes far more agile.
Here's how our two-pronged approach worked:
Here's what the company gained by partnering with Genpact:
By partnering with Genpact, the company was able to embed new skills and drive behaviors that will allow it to flourish – and maintain compliance of existing products, while focusing on bringing new products to market even faster. That benefits the enterprise. It also benefits their patients.