AI-Powered Customer Contact Platform | Cora
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Reimagine end-to-end customer contact experiences with AI

Orchestrate, integrate, and transform customer experience

Today, people expect more from customer service interactions. Less time on hold. Less time repeating their details. And more predictive, proactive services.

Genpact's Cora delivers all this and more. It's an end-to-end platform that enables seamless customer service by uniting the right processes, people, and products.

The results it delivers for clients? Higher net promoter scores (NPSs), increased agent satisfaction and productivity, improved upselling and cross-selling, superior experiences, and increased collections.

Watch the video to find out how it can orchestrate, integrate, and transform contact-us experiences.