Many organizations face increasing cyberthreats that challenge existing tools and teams. Genpact Security Frontier Defense delivers comprehensive managed security services across detect, respond, and operate, pairing a 24/7 AI-enabled security operations center (SOC) with human-in-the-loop control. By combining AI‑driven insights with human oversight, clients can strengthen visibility, reduce noise, and improve security outcomes.
Agentic AI‑assisted triage and investigation help classify incidents quickly, while analysts validate and act. This improves response quality without losing control or accountability.
Faster detection and response outcomes with up to
20x*
improvement
Unified telemetry gives you enhanced visibility across hybrid and multicloud environments, closing the gaps that let threats slip through fragmented tooling.
Visibility across systems and tools enables up to
28%*
improvement in detection accuracy
Security analysts often spend most of their time on manual investigation and correlation. This platform can take on repetitive triage and analysis, freeing up analyst capacity to focus on complex investigations and higher‑value work.
Shifting effort from grunt work to high-value work helped reduce up to
80%*
of analyst time spent in manual efforts
Security operations evolve through ongoing detection engineering, threat hunting, and performance tuning – helping teams improve outcomes over time.
Continuous improvement in operations can reduce
90%+*
false-positive scenarios
* Projected outcomes
Shift from reactive to proactive security
Alerts pile up, tools multiply, and talent runs thin, increasing risk and leaving value on the table. Genpact Security Frontier Defense turns that around with end-to-end managed services across detect, respond, and operate. We combine 24/7 monitoring and threat hunting, rapid incident response and cyber resilience, and continuous security operations engineering. Detection creates visibility, response drives action, and engineering improves performance over time, helping evolve your SOC from reactive processes toward a more outcome-driven approach.
24/7 follow-the-sun coverage, tiered and continuously evolving
Threats don't keep office hours, so neither do we. Our autonomous global SOC delivers 24/7 follow-the-sun coverage to minimize gaps, with a tiered model (L2–L3+) for depth at every escalation. Continuous improvement is baked into operations, so mean time to detect (MTTD), mean time to respond (MTTR), and overall SOC effectiveness can improve over time, depending on implementation and environment.
One platform designed to unify security signals
Fragmented tools and scattered dashboards slow everything down. Our AI-enabled security platform connects to your environment, ingests your data, and orchestrates monitoring and response across the stack. AI-driven correlation and threat scoring power automated playbooks and workflows, while unified multisource telemetry gives you a single pane of glass. The platform is built to integrate with what you already own, so you sharpen detection and speed up investigations without ripping and replacing.
AI recommends the what, human analysts own the act
Automation should accelerate your team, not replace its judgment. With human-in-the-loop control, AI investigates at scale and classifies incidents as true positive, false positive, hold in queue, or auto-close – each verdict confidence-scored. Your analysts validate the recommendation and trigger the action, so accountability always stays human. You get the speed of AI and the assurance of expert oversight, with high-confidence false positives closed automatically, designed to be reversible and logged.
From trigger to verdict to action in minutes
Here's how AI-enabled autonomous SOC works. A trigger creates or modifies a case, and the SOC analyst coordinates the workflow across agents and people. Auto-triage runs hundreds of investigative steps per case in about 75 seconds. The AI investigator queries the data lake in natural language and returns analyst-ready narratives: what fired, what we checked, what to do next. It assigns a confidence-scored verdict, a human validates and acts, and systems of record update automatically. The result: reduced manual efforts and better accuracy.
Outcomes and operations, not just dashboards
While some solutions lock you into a single technology stack, Genpact Security Frontier Defense is platform-agnostic to help you effectively optimize your security across your existing tools. We don't just monitor alerts; we add a maturity and improvement model to continuously strengthen your defenses. Many advisors offer guidance, but we take it a step further by running your operations. Plus, unlike providers that can't scale, our managed or comanaged models bring a global security operations center and more than 1,000 certified experts to the table.