Genpact named a leader in data modernization and AI

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Report

Published

May 19, 2026

HFS Horizons 2026 report highlights Genpact's industry and process expertise, responsible AI integration, and holistic approach to scaling AI

Right now, the gap between the technology that companies fund and what they need is widening. Enterprises want faster, smarter decisions at scale but often find their business stuck in a mid-maturity trap. The missing piece? A unified control plane to connect data, models, governance, and workflows.

 

This is where Genpact can help. The HFS Horizons: Data Modernization and AI, 2026 report recognizes Genpact as a Horizon 3 Market Leader, reflecting our ability to help enterprises operationalize data and AI by linking process intelligence, composable platforms, and agentic solutions.

 

genpact horizon data modernization ai badge

This comprehensive report assesses 40 professional services firms across their value propositions, execution and innovation capabilities, go-to-market strategies, and market impact criteria. Horizon 3 Market Leaders drive ecosystem-level transformation with:

 

  • End-to-end coverage of the data modernization and AI value chain
  • Services as software and productized platforms
  • Domain, industry, and tech expertise embedded into offerings
Genpact has done what most services firms still talk about doing. It has wired delivery, platforms, and agentic solutions into a single operating fabric. That integration is what shifts data modernization from a build problem to a scale problem, and it is the gap most of the market has yet to close.

Ashish Chaturvedi

Executive Research Leader, HFS Research

HFS Horizons: Data Modernization and AI, 2026

Genpact horizon data modernization and ai badge

HFS Horizons | Data Modernization and AI, 2026

Read the report

Driving enterprise-scale data modernization and AI transformation

According to HFS, our ability to enable enterprises to make faster, smarter business decisions at scale comes from how we connect process intelligence, composable platforms, and agentic solutions. Here's what makes our approach work:

 

  • A strong three-pillar strategy: We connect our AI Gigafactory, GSolution platform, and agentic AI offerings. This creates a clear, integrated path from building to scaling
  • Process expertise built in: We anchor AI in your everyday operations. Whether it's submission clearance or risk assessment, we bring deep industry knowledge to the table
  • Responsible AI at the core: We build risk controls, auditability, and governance into every agent we design and deploy
  • Portfolio of engineering and modernization accelerators: From LLM-based legacy code conversion and automated ingestion tools to governance dashboards and synthetic data marketplaces, we help you cut through bottlenecks
  • A track record of success: Our clients praise our process smarts and AI know-how. Partners value our innovative agentic AI, productized platforms, and real business outcomes delivered at scale

Let’s shape the future together