Genpact Insurance Policy Suite

Reduce cycle times, cut costs, improve commercial underwriting accuracy and give underwriters their time back.

Up to

90%

touchless submission processing*

Up to

75%

reduction in cycle time during bind*

Up to

50%

reduction in operating costs*
 

Up to

30%

increase in underwriter capacity*

* projected estimates

Intake and clear

Submissions are classified, extracted, and validated through automated workflows. Underwriters receive a structured file with anomalies flagged and data gaps identified before review begins

Assess and price

AI agents prioritize risks by intent and context, reconcile against underwriting guidelines, and connect enriched exposure data to your pricing engine

Quote and bind

AI agents select templates, populate underwriting details, generate invoices, and escalate exceptions to underwriters where judgment is required

Manage in-force

Once bound, the same agentic layer prepares renewal files, triages midterm change requests, monitors portfolio loss trends and authority compliance, and reconciles premium, commission, and settlement activity

Classifies, extracts, and summarizes over 200 data fields at intake, with anomaly detection built in

Surfaces and prioritizes risks with the context underwriters need to act. Reconciles against underwriting guidelines and improves with underwriter feedback over time

Extracts, enriches, and geocodes exposure data across sources, then connects to your pricing engine

Selects the right template, populates underwriting details, and generates a customer-ready invoice, reducing bind time from days to minutes

No. Insurance Policy Suite handles the administrative work that prevents underwriters from doing their actual job – assessing risk, engaging brokers, and making pricing decisions. Your team stays in control and in the workflow where judgment matters.

Genpact built these workflows on more than 20 years of running underwriting operations for commercial carriers, not on generic AI retrained for insurance. The domain knowledge is encoded in the agents, not documented in a configuration guide for someone else to implement.

No. Insurance Policy Suite is modular. You can start with the stage of the policy lifecycle that matters most to you, whether that's submission clearance, bind, or renewal, and add modules as your priorities evolve.

Insurance Policy Suite connects to leading policy administration, data enrichment, and pricing platforms including Guidewire, LexisNexis, and Verisk. It adds an AI workflow layer on top of your existing stack rather than replacing it.

Every agent action is logged with a full audit trail: decision rationale, timestamps, exception handling. Authority rules and underwriting guidelines are configurable within the workflow, so compliance is built into the process rather than checked after the fact.

Projected outcomes include faster submission-to-bind cycles, higher touchless processing rates, reduced operating costs, and increased underwriter capacity for high-value work. Our teams will work with you to scope for expected impact based on your current workflows and volumes.

Ready to see it in action?

Contact Us