Up to
20%
faster deductions cycle times*
Up to
15%
incremental annual recoveries*
Up to
20%
reduction in financial leakage
Up to
25%
improvement in transactional coverage*
* projected estimates
- Feature 1
- Feature 2
- Feature 3
- Feature 4
- Feature 5
- Recover revenue
- Reduce financial leakage
- Automate the deduction lifecycle
- Gain visibility
* projected estimates
Not at all. Agents handle the volume; your team stays in control. AI manages extraction, classification, and evidence gathering, while analysts review results against source documents, make adjustments, and resolve exceptions. Clear validation logic explains each decision, keeping the process transparent and auditable across finance, sales, and supply chain.
Building in-house requires ongoing investment in technology, AI capabilities, and deductions expertise. Genpact offers an alternative that combines scalable technology with deep accounts receivable experience, helping organizations accelerate deployment, reduce operational burden, and focus internal teams on higher-value work.
Generic AI tools extract data. Genpact Deductions Recovery helps take cases through resolution. It extracts header and line-level data, validates each line against configured business rules, flags missing or corrupt documents, and supports billback and ERP workflows. The difference is simple: it moves beyond reading documents to helping close the case. And the LLM is trained on Genpact domain knowledge, which elevates AI resolution.
Genpact Deductions Recovery works as an intelligence layer across your existing systems. It brings ERP and trade promotion management (TPM) data, supporting documents, and external validation sources into one working record, routes files for processing, and can send resolutions back to your ERP and customer portals. Built on Microsoft Azure, it connects to your current stack rather than replacing it.
Genpact supports governance, security, and compliance through role-based access, audit trails, approval workflows, quality controls, and KPI tracking. Validation decisions are documented for traceability, while cross-functional governance supports consistent oversight. Data is managed in accordance with the agreed-upon deployment, security, and compliance requirements.
Based on Genpact engagements, clients target measurable improvements across recovery, leakage prevention, transactional coverage, cycle time, and financial governance. Indicative outcomes include about 15% higher annual recoveries, around 20% lower financial leakage, close to 25% greater transactional coverage, and roughly 20% faster cycle times (projected estimates). Actual results vary by organization and deployment scope.