Who We Are
About Genpact
About Us
Our Leadership
Our Board
Our People
Our Purpose
Corporate Governance
Media and Investors
Investors
Newsroom
Featured Insights
Point of view
6 principles for success with AI and analytics
Read more
Video
Fighting financial crime with generative AI
Watch the video
We’re hiring!
Careers: We’re always looking for talented people.
Join us
What We Do
Industries
Services
All Industries
All Services
Industries
Banking and Capital Markets
Manufacturing
Communications, Media, and Entertainment
Private Equity
Consumer Goods and Retail
Software and Digital Platforms
Healthcare and Life Sciences
High Tech
Insurance
Digital Services
Artificial Intelligence
Process Orchestration
Data and Analytics
Experience
Technology
Business Services
Customer Care
Finance and Accounting
Human Resources Management
Risk and Compliance
Sales and Commercial
Sourcing and Procurement
Supply Chain Management
Sustainability
Trust and Safety
Our Impact
Our Credentials
Why Genpact
Analyst and Advisor Rankings
Industry Awards
Client Stories
Our Partners
Our Insights
AI and Data Analytics
Cloud Technologies
Customer and Employee Experience
Environment, Social, and Governance
Intelligent Automation
New Business Modals
Operational Excellence
Resilience
All Insights
What's Trending
Report
HFS ranks Genpact a market leader in Generative Enterprise Services 2025
Read more
We’re hiring!
Careers: We're always looking for talented people.
Join us
Careers
EN
DE
JP
Contact Us
Who We Are
About Genpact
About Us
Our Leadership
Our Board
Our People
Our Purpose
Corporate Governance
Media and Investors
Investors
Newsroom
Featured Insights
Point of view
6 principles for success with AI and analytics
Read more
Video
Fighting financial crime with generative AI
Watch the video
What We Do
Industries
Industries
Banking and Capital Markets
Communications, Media, and Entertainment
Consumer Goods and Retail
Healthcare and Life Sciences
High Tech
Manufacturing
Private Equity
Software and Digital Platforms
Insurance
All Industries
Services
Digital Services
Artificial Intelligence
Process Orchestration
Data and Analytics
Experience
Technology
Business Services
Customer Care
Finance and Accounting
Human Resources Management
Risk and Compliance
Sales and Commercial
Sourcing and Procurement
Supply Chain Management
Sustainability
Trust and Safety
All Services
Our Impact
Our Credentials
Why Genpact
Analyst and Advisor Rankings
Industry Awards
Client Stories
Our Partners
Our Insights
AI and Data Analytics
Cloud Technologies
Customer and Employee Experience
Environment, Social, and Governance
Intelligent Automation
New Business Modals
Operational Excellence
Resilience
All Insights
What's Trending
Report
HFS ranks Genpact a market leader in Generative Enterprise Services 2025
Read more
Careers
English
Germany (Deutsch)
Japan (日本語)
Contact Us
How We Think
Software and digital platforms insights
Case study
An AI-powered customer service solution for Amazon device customers
#ClientStory
#CloudTransformation
#TransformExperiences
Read more
About
Filter by...
Clear All
Topic
Topic
Cloud technologies
Customer and employee experience
Growth
Intelligent automation
New business models
Operational excellence
Resilience
Service
Service
Accounts payable
Application and infrastructure modernization
Artificial intelligence
Cloud
Content moderation
Customer care
Data and analytics
Enterprise applications
Experience
Finance and accounting
Financial crime risk management
Generative AI
Process Orchestration
Sales and commercial
Sourcing and procurement
Sustainability services
Technology services
Trade promotions management
Trust and safety
Hashtag
Hashtag
#Accolades
#AdvancedAnalytics
#Advertising
#ChannelTransformation
#ClientStory
#CloudTransformation
#ComplianceRiskManagement
#ContentMonetization
#CorporateSocialResponsibility
#DigitalFinancialServices
#DirectToConsumer
#EcosystemsOfImpact
#EmpoweredWorkforce
#EnvironmentalSustainability
#EverythingAsAService
#FinancialCrime
#Innovation
#IntegratedPlanning
#IntelligentOperations
#MachineLearning
#ModernDataExperiences
#ModernizingApplications
#PredictiveIntelligence
#RenewalsTransformation
#SaaS
#SalesEnablement
#SMB
#Sourcing
#TransformExperiences
#Wellbeing
All insights
Customer and employee experience
An AI-powered customer service solution for Amazon device customers
Amazon collaborated with Genpact, leveraging its Cora ContactUs.ai CXM framework to create an end-to-end solution for out-of-warranty Amazon devices.
#ClientStory
#CloudTransformation
#TransformExperiences
Read the case study
Resilience
Protecting the digital wallet
How trust and safety and financial crime teams are uniting to combat online payment risks and protect platforms' users and brand reputation.
#EcosystemsOfImpact
#FinancialCrime
#Innovation
Read the point of view
AI and data analytics
Strengthening data center security with gen AI and autonomous robots
Learn how Rightpoint used generative AI to unlock the potential of data center robots to communicate with humans, provide premier security, and dance.
#MachineLearning
#PredictiveIntelligence
#TransformExperiences
Read the case study
Load more
