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Everest Group names Genpact a leader in advanced analytics and insights services

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Transforming customer success management for a SMB digital services leader

A global internet company used design-thinking, analytics, technology, and process design to make big gains in customer loyalty, revenue, and market share.
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Everest Group names Genpact a leader in advanced analytics and insights services

Everest Group names Genpact a leader in its Advanced Analytics and Insights Services PEAK Matrix® Assessment for the fourth consecutive year.
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The ABC of selling to SMBs

Organizations have to crack four challenges to sell to SMBs – market segmentation, customized products, profitability, and customer support.
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