A global food producer needed to get in line with the industry benchmark for revenue recovery from invalid deductions, introduce automation, and align with best practices on how it managed client orders, billings, and receivables.
Genpact partnered with the company to revamp its invoice-to-cash process, eliminate process disconnects, and improve cross-functional collaboration with retailers. We also empowered its finance and sales teams to have data-led conversations on commercial terms and policies, and brought in market-leading integrated receivables management technology from HighRadius to automate and improve collections, cash application, and deductions management.
Watch how a global food producer strengthens collaboration with its clients and improves revenue recovery from invalid deductions.