Transform order to cash into a faster, smarter cash engine. Genpact Accounts Receivable Suite helps CFOs and accounts receivable (AR) leaders accelerate cash flow, reduce past dues, improve visibility, and scale AR operations while managing costs effectively.
Faster cash, lower risk, and greater control are now in reach
Up to
80%*
touchless cash applications
Up to
20%*
fewer past dues
Up to
40%*
higher collector productivity
Up to
30%*
faster dispute resolution
* Targeted outcome is indicative. Potential business outcomes to be validated during project initiation.
Your receivables, your way
Solve your immediate priorities or deploy the full suite at once. Genpact scales with you, streamlining invoice-to-cash today with a roadmap that expands to your entire order-to-cash journey tomorrow.
Genpact AR Collections
Turn collections from reactive follow-ups into more automated and intelligence-driven recovery
Genpact AR Collections helps teams prioritize accounts, trigger outreach, and recover cash faster. AI agents use payment behavior, risk signals, and customer data to recommend appropriate actions.
Driving true operational impact:
Faster recovery and lower past dues with prioritized outreach
Up to 40% higher collector productivity by reducing manual follow-ups
Smarter account prioritization using payment and risk signals
More consistent collections across teams and regions
Better visibility into open AR, actions, and bottlenecks
What it includes:
Agentic AI-driven collections strategy and dynamic worklists
Virtual Collector for customer engagement
Promise-to-pay tracking and follow-up
Customer segmentation and interaction history
Collector copilot/virtual assistant
Genpact AR Resolution Center
Resolve disputes faster and minimize revenue leakage
Genpact AR Resolution Center helps teams capture, classify, route, and resolve disputes through one connected workflow.
Driving true operational impact:
Up to 30% faster dispute resolution through automated routing and tracking
Reduced revenue leakage by fixing issues sooner
Better service-level agreement (SLA) control with clear ownership and escalation
Improved root-cause visibility to prevent repeat disputes
Fewer handoffs with one closed-loop workflow
What it includes:
Agentic AI-driven dispute detection and case creation
Dispute lifecycle dashboard
Root-cause analysis and reason codes
Auto-routing, SLA tracking, and escalations
End-to-end case management
Genpact AR Cash
Apply cash faster with improved accuracy
Genpact AR Cash helps teams capture remittance data, match payments to invoices, and post cash faster with AI-driven automation.
Driving true operational impact:
Up to 80% auto-cash application with intelligent matching
Lower unapplied cash through faster payment-to-invoice matching
Faster posting and reconciliation to support close and reporting
Better cash visibility for forecasting and decision-making
Easier remittance tracking with a centralized archive
What it includes:
Gen AI agent-based remittance capture
Automated remittance extraction from structured and unstructured sources, such as bank statements, customer emails, and check images
Intelligent auto-matching and posting
One-to-many receipt-to-invoice matching
Payment workbench and exception handling
Real-time unapplied cash visibility
Centralized remittance archive
Why Genpact?
Deep AR and finance operations expertise
With over 20 years of finance and AR expertise, Genpact helps companies move from task automation to autonomous order-to-cash execution.
Agentic execution at scale
A proprietary large language model (LLM), fine-tuned with Genpact's deep domain expertise, real operations data, and AR content, is designed to provide relevant and context-aware insights. The model supports the execution of AR workflows across collections, disputes, and cash application.
Unified, modular adoption
Deploy the full suite or start with one module. Scale as your priorities grow.
Trusted by leading enterprises
Recognized globally for operational excellence, transformation delivery, and AI-enabled business outcomes.
Ready to accelerate cash flow?
See how Genpact Accounts Receivable Suite can help your finance team reduce past dues, resolve disputes faster, apply cash more accurately, and improve control across AR.