Industrial Manufacturing

Industrial Internet of Things (IIOT)

Generating IIoT Impact

Genpact's Lean DigitalSM approach for IIoT combines Lean principles, advanced digital technologies, a discovery process that involves design thinking, and deep industrial domain experience to help industrial organizations maximize the value from their machines, systems, people, and data. As one of the earliest adopters of pioneering industrial internet technologies, we offer a fully integrated delivery model that orchestrates, industrializes, and supports industrial IoT processes to generate growth, cost efficiency, and business agility.

Early adopters and leaders of industrial internet are poised to realize billions of dollars of business impact. Read our report


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Genpact's practical Lean DigitalSM approach helps reimagine the possibilities and realize industrial IIoT's potential faster. Our solutions include:

  • Smart Services - Health and performance of IIoT-enabled assets are automatically managed and optimized through remote monitoring, diagnostics, and prognostics. Actionable insights for proactive maintenance of mission-critical assets, scheduling of field engineer visits, timely spare parts order and dispatch, and better pricing of service contracts all help reduce unplanned downtime and cut maintenance cost.
  • Intelligent Manufacturing - Fully integrated data-to-product flows allow real-time optimization of manufacturing by connecting demand sensing, materials management, manufacturing shops, logistics, aftermarket services, and product design to automatically sense, act, and respond to changes in the operating environment, such as fluctuations in customer demand.
  • Connected Supply Chain - Better control, reduction of excess inventory, lower logistics costs, increased responsiveness to customer needs or sudden changes in demand, accelerated order-to-cash cycles, and a value chain aligned with customer experience expectations.

Predix cloud platform is at the heart of Genpact's industrial internet solution architecture. Predix offers an industrial grade solution to connect assets and operations, while meeting end-to-end cyber, informational, and operational security needs. It provides the ability to easily capture, visualize, and analyze the velocity, volume, variety, and complexity of industrial data. Lean DigitalSM provides an outcome-focused and agile approach for deploying and scaling Predix-based solutions even in environments with significant legacy systems and processes.


Genpact helps build and sustain an IIoT Data-to-Insight-to-Action strategy by orchestrating, industrializing, and supporting analytics-based processes to generate growth, cost efficiency, and business agility. Genpact's accelerators and tools help reduce time and effort by 15%-30%, and costs by up to 25%, enabling enterprises to derive greater value and accelerated business impact.