What We Do


The challenges facing the collections process are increasing. An uncertain economic climate makes collecting outstanding funds more difficult. Delinquent debt is rising while top-line growth is slowing. To improve results, companies need a strategic partner who can deliver improved collections efficiencies. With unique capabilities combining industry-specific process management and globally talented workforce, patented technology, and analytics, Genpact has developed a comprehensive approach to collections which diminishes revenue loss while enhancing the customer experience.


We provide the following range of solutions:

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