What We Do
Capital Market Solutions
Generating Capital Markets Impact
Genpact helps capital markets firms achieve operational excellence and transform business by extending digital's power beyond the front, middle and back office through our unique Lean DigitalSM approach, which combines advanced process-centric digital technologies, design thinking, Lean principles, and deep domain expertise. With over 5,000 consultants, our services are focused on technological and functional innovation and have delivered millions of dollars in impact for our capital markets clients.
Leveraging our deep domain experience and global talent pool, we design, transform, and run operations for capital markets firms. We enable clients to deliver superior performance, comply with regulatory requirements, improve cross-sell effectiveness, and achieve higher rates of client retention. Our solutions include:
Client Lifecycle Management
Client onboarding and account management have become increasingly critical functions for the banking industry. In addition to regulatory requirements, the initial verification, risk assessment, and profiling of a client by a bank assists in creating a relationship between two firms.
Capital Markets Platforms
Genpact's platforms offerings for capital markets are designed to address a wide range of trading and enterprise risk management challenges. Thanks to years of experience of Headstrong, acquired in 2011, Genpact offers integrated asset trading and risk management solutions and services that design, transform, and run a wide variety of trading operations.
The supply of prime collateral is finite, and financial firms have to ensure the reliability of their liquidity and funding capacity by making optimum use of their collateral supply chain. Firms must manage changing margin and collateral eligibility rules, as well as the counter-party documentation and agreement changes that affect margin and collateral.
Post Trade Processing
Capital markets firms are responding to a rapidly changing environment by redefining their strategies and reconfiguring their operations in order to move toward mutualizing costs. While moving toward a streamlined industrialized processing service is a multiyear strategy, it is critical that banks examine their post-trade processing functions.
Worldwide, exchanges are facing a series of challenges, including changing capital requirements, new products and asset classes, greater technology and risk management requirements, and a dynamic regulatory landscape. To meet these challenges, we help our clients design, transform, and run their businesses through Intelligent OperationsSM that harness advanced operating models and put the power of technology and analytics to work.
Capital Markets Research
Our research and analytics solutions for the financial services industry address multiple challenges: slow turnaround time; uncoordinated processes that fail to learn from experience; junior resources turnover that inhibits knowledge retention; cost pressures around onshore capacity creation; and limited automation and technology.
Risk Management Services
Genpact leverages standardized data, relevant metrics, and predictive risk models to provide deeper insight and more complete counsel. Our 200-plus staff of risk professionals seamlessly provides end-to-end process redesign, analysis, and advice.
IT Managed Services
Genpact is a global IT services provider that plans, designs, and implements organizational IT strategies and manages mission-critical IT infrastructure for global clients, and helps clients extract maximum value from their IT investments.
A leading asset and wealth management company wanted to improve the operational efficiency of its underperforming client onboarding function. Genpact created a process transformation roadmap which enabled the client to achieve an efficient target operating model, and reduce not-in-good-order accounts by 77%.
Business process management generates $105 million business impact for a leading US financial services firm. Genpact delivered an integrated business process management system with automated processes. Our solutions enabled the capital markets firm to enhance collections operations, improve customer handling time and achieve financial gains.
Focused on enabling stronger growth, compliance, and risk management, we have generated over $700 million in business impact for several of our long-term clients worldwide, including 9 of the top 10 investment banks, 3 of the top 5 asset managers, and 2 of the top 3 derivatives exchanges.
US$54 million annualized savings for a top-10 investment bank by setting up a “virtual captive" global delivery model.
$35 million savings for an investment bank by optimizing OTC collateral pool by 5 bps.