What We Do
Life Sciences Outsourcing, Services and Compliance
Generating Life Sciences Impact
In the midst of wide-ranging industry evolution, life sciences companies must adapt their business operations to remain competitive. Genpact, with roughly a dozen of the top-25 global life sciences companies as clients, helps pharmaceuticals and medical devices companies, enabling them to achieve cost reduction, pursue global growth, increase speed to market, and improve regulatory compliance.
We design, transform, and run re-imagined life science processes by harnessing digital's power in an agile way through our Lean DigitalSM approach that effectively harnesses digital technology and analytics by focusing efforts on where they can deliver the most impact. Our solutions include:
Commercial Contract Operations
Forecasting, business planning, price strategy, deal analytics, contract pricing, contract maintenance, discount and rebate processing, commercial data management and analytics
Multi-Channel Customer Experience
Medical information and patient support, adverse event and product quality complaint reporting, tele-detailing, promotional product information, sales support/lead generation, inbound and outbound campaigns, and order management
CMC regulatory affairs, regulatory lifecycle management, regulatory operations, consulting and technology, regulatory information management
Finance & Accounting Services
Accounts payable, general accounting, accounting, closing & reporting (ACR), treasury, tax services, financial planning and analysis, and F&A Systems of Engagement, product cost accounting, continuous transaction monitoring, finance business intelligence, and enterprise risk and compliance services.
Research content and presentation services, marketing sales and services, information science, supply chain, risk, finance and accounting, and specialized solutions for life sciences in areas such as contract management
Indirect Source to Pay
Spend analytics, category strategy and development, vendor selection, negotiating, contracting, invoice processing, planning and purchasing order issues, and compliance.
IT Managed Services
Mobile and advanced visualization, IT services, end user computing support and remote infrastructure management
A major pharmaceuticals company reduced contract cycle time by 40% and increased spend under contracts by 125% by adopting an e-contract management tool that increased visibility of contract spend and improved compliance, captured discounts, and enabled better savings
A global pharmaceuticals manufacturer generated $27 million in incremental profits by implementing analytics to improve physician targeting and to optimize physician call plans
A leading global bio-pharmaceutical firm freed up $460 million of working capital and saved $160 million in the first year of operations by implementing a cross-regional F&A solution