SAP Practice Genpact has established itself as a leading player managing and delivering significantly large end-to-end SAP programs for leading global organizations, backed by strong expertise in enterprise application services. Genpact delivers synergistic SAP solutions that address the combined ITO and BPO needs of our clients to boost organization performance, and: Easily manage complex corporate structures, market channels, and business scenarios Streamline organization’s business processes and operations Optimize valuable corporate resources and assets Accelerate time to market Enhance employee and customer service with satisfaction in all aspects of enterprise business With the acquisition of Europe-based ICE Enterprise Solutions, Genpact has strengthened its SAP solutions practice. The acquisition has helped Genpact extend its services capability in serving large European multinationals in the manufacturing, utilities, oil and gas, insurance and financial services industries. Genpact is the first Indian company among a select few SAP-certified global partners for providing Application Management Services (AMS). Genpact’s end-to-end SAP practice includes Projects (Consulting, Design, Implementations, Rollouts, Migrations—Acquisition & Divestitures, Upgrades, Data Archiving, Testing and Training), Application Maintenance & Support (Functional, Technical, Basis, ITIL based Six Sigma/Lean-based reactive and proactive maintenance, End-to-End (E2E) framework based outlook on to customer, supplier, customer business processes, Testing—release management and training). Our Approach Genpact helps clients maximize their SAP investments based on: Strong team of skilled Lean, Six Sigma professionals Primarily fixed price implementation engagements with target SLAs—95 percent of fixed fee implementations are on time and within budget Adoption of differentiated SLAs Ability to leverage synergies in BPO, ITO, Analytics and offer an integrated solution Robust methodologies and frameworks based on Lean, Six Sigma and CMMi models—SolProTM, Release Manager, GenLeanTM, PurpleWeaveTM Experts in new SAP dimension modules—Net Weaver, CRM, SRM, SCM, end-to-end implementation programs for SAP R/3 and mySAP suite upgrades, specialize in BW, SEM, EP, XI Client Successes For a leading US-based chemical manufacturer, Genpact delivered a non-iterative upgrade from SAP 3.1i to Unicode-enabled SAP ERP 6.0 with SAP EHS Management functionality. Genpact’s GenLeanSM enabled SAP upgrade approach, combined with its business process and technical expertise ensured that this first of its kind upgrade was successfully delivered in just 10 months. In addition to achieving the strategic objective of remaining compliant and therefore ensuring business as usual, Genpact saved both time and significant client dollars for the fully supported SAP ERP 6.0 with SAP EHS Management. Read more