The evolution from robotic process automation to intelligent automation

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While interest in robotic process automation (RPA) continues to soar, clarity on what this technology is, how it can be adopted successfully, and where it is going has not kept pace. To clear the ambiguity around RPA and its future, Genpact partnered with Zinnov, a research firm, to produce this practical paper that offers six RPA best practices, and examines the evolution towards intelligent automation and artificial intelligence.

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