Home > Solutions > BPaaS

BPaaS


The combination of an era of shrinking budgets and expanding technologies is driving the adoption of the fastest-growing trend in service delivery - Business Process as a Service (BPaaS). As companies look for every means to remain competitive while reducing costs, BPaaS offers wide-ranging opportunities to leverage best-in-class technology and standardized processes without major capital outlays in either technology or direct resources.

BPaaS offers a "one to many" delivery model that leverages a shared set of tools individual enterprises can tap into on a "Pay as they go".

PrintBookmark and Share

Leveraging Cloud for Business Process Management.

Significant advantages in BPaaS arise from:

Speedier time to market Reduces time spent acquiring and deploying new assets and processes
Immediate access to best-in-class technology, processes, and talent Quick access to more efficient processes and easy upgrades, as process optimization is built into the technology platform
Compliance and controllership on Day 1 No lengthy and complex change management transition
Significantly reduced costs Little to no upfront costs and no maintenance costs during the engagement
PrintBookmark and Share

Genpact's BPaaS offerings encompass:

Horizontal Services such as financial and accounting (F&A) or human resources (HR) services to allow rapid expansion and upgrade of end-to-end services in many areas common to every industry.

Vertical Services tailored to specific industries such as financial services, including life insurance origination fulfillment services on a third-party platform.

Genpact’s BPaaS offerings combine our process and technology management solutions expertise with the rapidly expanding capabilities of cloud technologies. Through partnership and acquisition, our market-leading solutions continue to expand. Companies looking to reduce costs and boost efficiency and effectiveness will benefit from our continuing investment in BPaaS.

PrintBookmark and Share

Genpact BPaaS solutions offer end-to-end transparency and fast access to best-in-class processes, state-of-the-art infrastructure and highly-trained staff, as shown in diverse client engagements:

  • By leveraging Genpact assets and expertise, a leading manufacturer was able to complete three acquisitions in an emerging market within six months to continue its market expansion even in a tight economy Genpact’s BPaaS solution for a diversified engineering company provided an integrated platform for core HR functions and payroll in four countries. The client paid only a monthly charge based on usage while obtaining automated payroll processing, enhanced productivity, and end-to-end transparency with zero capital expenditure
  • An Indian health insurance company was unable to properly manage its Hire to Retire process. Genpact provided a global, consolidated HRIS system, a hosted solution with BPO transaction processing and modules. Transparency and strong reporting coupled with self-service training immediately boosted HR staff productivity
  • Genpact’s BPaaS solution for a manufacturing company reengineered its legacy ERP platform and optimized its P2P, OTC, and R2R processes, providing a single window into the managed services environment for a scalable back office with zero capital expenditure. Configurable reporting and enhanced dashboards provided real-time visibility into operations and aided speedy closures
PrintBookmark and Share