In a fast changing economy, we help organizations gain industry insights, and transform their businesses to differentiate and reach operational excellence. Today, more than 80% of CEOs see over-regulation and economic uncertainty as threats to growth. Innovation is clearly a key aspect of the growth agenda for most business leaders, with most of them looking to build up their capacity in this area. Our Capital Markets practice is delivered via Headstrong, a wholly owned subsidiary of Genpact. Today, Headstrong serves 9 of the top 10 investment banks and is highly regarded for its domain-led technology services providing end-to-end capital market expertise.
Our unique blend of domain, business process, and technical expertise help us deliver comprehensive intelligent solutions in very targeted domain areas such as enterprise data, risk and compliance, post trade/derivatives, wealth management, and mortgages. Our deep domain experience -both onshore and offshore- gives you the confidence and competency to address specific industry challenges, including reducing infrastructure overheads, improving cross-sell effectiveness and client retention, deploying straight-through processing (STP), and migrating legacy- based environments to low-cost distributed applications.
Business Consulting Sometimes it's a question of effectively executing on an established strategy.
We provide advisory solutions to help companies analyze and improve strategic business operations. We specialize in enterprise architecture, IT management optimization, business intelligence and customer relationship management.
Domain Consulting
Specialization and focus are key to Headstrong's success.
We have successfully executed customized solutions in complex production environments for the world's biggest and best-known companies. The fusion of our local industry specialists, efficient relationship management and project management, coupled with access to onsite, offsite and offshore resource pools ensure high-ROI and low- risk solutions that exceed your expectations. Our areas of expertise include:
- Risk and Compliance
- Enterprise Data Services
- Derivatives/Post Trade Services
- Wealth Management
- Mortgages
Reengineering and Analytics
The Re-engineering Team helps companies improve the 80 percent of business processes that are managed internally, as well as the 20 percent that are often outsourced. We are able to look at processes end-to-end, enabling us to deliver more complete transformations while avoiding transition issues.
Our team, comprised of Lean Six Sigma process improvement experts embedded at client locations on every continent (except Antarctica), creates smaller, smarter process infrastructure and sleeker process and grow by investing more resources on core competencies, while remaining confident that backroom performance is improving.
Since pioneering Analytics services in India as part of GE back in 1997, we are now a clear leader in the field. Our ability to turn data into decision-making tools, coupled with our deep domain expertise allows clients to make confident, qualified decisions.
Application Development and Maintenance
Reduce costs; improve quality and decrease time to market. In order to stay competitive, companies have to reduce costs while providing high quality services, which can be daunting in this economy. However, the market is finally accepting the increased value of near shore/offshore application outsourcing to cost reduction, quality improvement and quick go-to-market capabilities.
The deep domain knowledge and technology resources of Headstrong allows us to offer our clients software consulting, development and maintenance services with the highest quality-to-cost ratio possible.
Headstrong helps CIOs leverage application outsourcing to:
- Augment internal skills
- Make IT budgets more predictable
- Enable internal staff to focus on business-critical applications
- Reduce total cost of technology ownership
Operations A business runs more successfully when its operations are managed as efficiently as possible. Due to our domain expertise and extensive knowledge of best practices, we understand the operations of major players in the capital markets. We maintain an in-depth knowledge of the operations processes needed in the back office and we are able to support it with the necessary technological expertise to create results in the front end.
Supporting applications can be done far more effectively when you understand the work being done.
Our staff's focus on a specific domain allows us to provide an appropriate level of support in a more helpful way. We also leverage processes and policies from Genpact's extensive contact center experience to deliver the highest quality support available.
Genpact’s domain expertise in capital markets industry is made available to its clients through its wholly owned subsidiary, Headstrong. To know more about Headstrong, please visit www.headstrong.com