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Capital Markets

Overview

In today’s volatile business environment, we help organizations achieve operational excellence – and as a result, transform their business to become more competitive by coping with cost and regulations pressures but without losing sight of growth opportunities. Our capital markets practice is primarily delivered by Headstrong, a wholly owned subsidiary of Genpact. Today, Headstrong partners with nine of the top ten investment banks in the industry to provide end-to-end, domain-led technology and business process services.

Approach

Our unique combination of industry, business process, and technological expertise enables us to deliver robust yet cost-effective and agile solutions in areas such as post-trade/derivatives processing, client onboarding, enterprise data, risk and compliance, wealth management, and mortgages. Our deep domain experience and global talent pool can help your teams address multiple industry challenges, including reducing infrastructure overheads, coping with regulatory requirements, improving cross-sell effectiveness and client retention, deploying Straight-Through Processing (STP), and migrating legacy-based environments to low-cost distributed applications.

Solutions

Domain Consulting
We have successfully delivered customized solutions in complex production environments for the world's biggest and best-known companies. The combination of our in-market industry specialists, efficient relationship and project management approaches, and access to global resource pools ensures that our solutions are both high-ROI and low-risk.

Our areas of expertise include:
  • Derivatives Post Trade Services
  • Client Onboarding
  • Enterprise Data Services
  • Risk and Compliance
  • Wealth Management
  • Mortgages

Process redesign, transformation and analytics
The reengineering team helps companies improve the 80% of business processes that are managed internally, as well as the 20% that are often outsourced. We look at processes from end to end, enabling us to deliver more complete transformations while avoiding transition issues.

Our team, which includes Lean Six Sigma process improvement experts, can be deployed at client locations across the world. Since pioneering analytics services in India as part of GE back in 1997, we have become the clear leader in the field. Our ability to turn data into decision-making tools, coupled with our deep domain expertise, allows clients to make confident, qualified decisions.

Application development and maintenance
In order to stay competitive, companies have to reduce costs while providing high-quality services, which can be daunting in the current economy. However, with access to cutting edge technologies, reengineered processes, and our globally located talent pool, we can help clients reduce costs, improve quality, and decrease time to market.

We also offer our clients software consulting, development, and maintenance services, at the highest quality-to-cost ratio possible.

Our ADM team helps CIOs:
  • Augment internal skills
  • Take volatility out of IT budgets
  • Enable internal staff to focus on business-critical applications
  • Reduce total cost of technology ownership

Operations
Our industry best practices expertise gives us deep understanding of the operations of major market participants. We maintain in-depth knowledge of the operations processes needed in the back office, and are able to support it with the necessary technological expertise to create results at the front end.

Client Support

Supporting applications can be done far more effectively when your team has industry expertise. Our staff's focus on a specific domain allows us to provide an appropriate level of support in the most helpful way possible. We also leverage processes and policies from Genpact's extensive contact center experience to deliver the highest-quality support available.

Genpact’s domain expertise in the capital markets industry is made available to its clients through its wholly-owned subsidiary, Headstrong. To learn more about Headstrong, please visit www.headstrong.com

Events

SIFMA Ops 2014: 41st annual SIFMA Operations Conference and Exhibit

Genpact Headstrong Capital Markets to host a workshop on April 30, 2014 to find common ground for an industry-wide post trade shared services utility at SIFMA Ops 2014
April 28 – May 1, 2014 at The Boca Raton Resort & Club, Boca Raton, Florida

For more information on the event click here

As most banks review their securities processing operations model, an industry-wide, shared services utility is often discussed as an option to mutualize post trade costs. Genpact will host a workshop on April 30, 2014, at SIFMA Ops 2014 to find common ground for such a utility, build consensus on its scope and agree upon next steps.

For 40 years, SIFMA Ops has been the go-to resource for trusted, expert, up-to-date information about the financial services operations industry. The program convenes leading operations professionals in a unique, three day forum to explore pressing industry developments and build important relationships.

SIFMA Ops 2014 is scheduled for April 28 – May 1, at The Boca Raton Resort & Club, Boca Raton, Florida.


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