Banking - Financial Services

Banking & Financial Services

The roots of a company influence its direction. If you want to see what a company can do for your future, look to its past. Genpact’s roots have been solidly planted in the heritage of the General Electric Company. Beginning in 1997 as a GE Capital business unit in India providing business-process management solutions, Genpact has evolved into an independent service provider with a unique end-to-end approach. While our ability to provide business process management solutions has expanded, it is still our deeply rooted heritage that influences our methods, inspires our services, and keeps us focused on the challenges of tomorrow.

Our heritage has also prepared us to meet the unprecedented challenges facing the global banking and financial services industry. Downsized workforces struggle to meet unparalleled pressures. Declining markets have spawned a need for original products to invigorate falling demand. Overshadowing all is the looming threat of greater, more invasive regulation. Uniquely suited to meet these challenges is Genpact’s next generation of process management. This progressive approach transforms business outcomes by providing the right mix of people, process analytics and technology, to help businesses find solid roots in unsettled ground.

Commercial Leasing and Lending
Genpact Commercial Leasing and Lending solutions combine a partnership approach with the power of our smarter processes, targeted analytics and integrated technology and analytics to manage $200Bn in assets annually, helping our clients achieve increased revenue, better margins, lower delinquency levels, reduced cost of servicing and improved deal conversions.

Investment Banking
Genpact provides investment-banking services that go beyond backroom operations. We use process management to drive such front-end results as revenue generation and profitability. This concentration on process provides the right combination of people, analytics and technology to generate true business outcomes. Learn more about our approach and services.

Investment Services & Wealth
The securities team provides operational support to clients in all activities ranging from originations and settlements, to customer transfers, reconciliation, research, analysis and reporting. The Genpact team consists of analysts with rich and diverse experience in financial services having professional qualifications in finance and accounting with relevant certifications in the banking and financial services domain. Learn more about our approach and services.

Mortgage Services
Genpact Mortgage Services combines analytics and IT expertise with process excellence to reduce costs and enhance efficiency. Solutions include services to support Sales, Processing, Underwriting, Closing and Funding, Post Close/QC and Servicing. Learn more about our approach and services.

Retail Banking
From origination to customer service to collections, our retail solutions emphasize standardization by driving operating efficiencies and increasing business process effectiveness. With end-to-end domain expertise in Cards Services, Payments, Lending and Deposits, we deliver significant value to clients. Learn more about our approach and services.

Financial Technology Payments
With an advanced understanding of the banking and financial services industry, Genpact serves as your back office partner. Taking your service operations onto our experienced shoulders, we use our established infrastructure and apply our best-in-class tools, processes, people and knowledge to offer services that include Customer Management, Account, Maintenance, Setup and Support, Marketing and social Media Analytics, Risk and Fraud Analytics, Finance and Accounting.