Careers at Genpact


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Process Developer - Investigations, risk, fraud, trust & safety

Process Developer- Investigations, risk, fraud, trust & safety

Location: Singapore

Function : Operation

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Process Developer - investigations, risk, fraud, trust & safety

In this role, you would be responsible for


  • Monitor network and application performance to identify irregular activity.
  • Perform AppSec testing , capture vulnerabilities & threats
  • Strong SQL expertise to conduct Database testing for probable data breaches
  • Perform regular audits to ensure security practices are compliant
  • Deploy endpoint detection and prevention tools to thwart malicious hacks
  • Incident reporting
  • Escalate to L3/L4 Support as per standard operating procedures (SOPs)



Minimum qualifications

  •  Experience with investigations, risk, fraud, trust & safety, cybersecurity or other related fields, or other comparable experience that demonstrates investigative acuity.
  • Analytical experience in making assessments and solving problems using data, as well as providing practical business insights.
  • Knowledge of statistical analysis and tools.
  • Experience using a variety of search tools.
  • Time management and organizational experience.
  • Experience assessing, analyzing and resolving issues.
  • Experience conducting online investigations and familiarity with common tools, e.g. how to look up a Whois record, reverse image search, wayback machine, researching business registration records, etc.
  • Communication skills - written & verbal. Able to communicate internally vs externally, experience distilling large amounts of disparate material into clear and comprehensive analysis

Technical Skillset

  • Analytical background in SQL; ability to write advanced queries
  • Language skills beyond English.


Preferred qualifications

  • Has used the following technical knowledge/skills in investigations: Application Security, DevSecOps, Hive, PHP, Python, advanced OSINT research methods, and Maltego or other links analysis tools.
  • Investigative experience in one or more of the following areas: spam, phishing, malware, account takeover, apps and ads fraud.
  • Experience in database infrastructure and writing queries in SQL.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on TwitterFacebookLinkedIn, and YouTube.


Job: Senior Associate

Job ID: ITO052556

Primary Location: Singapore -

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 15, 2022

Master Skills List: Operations

Job Category: Full Time