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DG - Assistant Manager - Network Engineer

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.


We are inviting applications for the role of AM, Network Engineer

In this role, you will be responsible for establishing IPSEC VPN (site to site) between site hospitals and client data centers.


Service Tasks:

  • Answer inbound calls from Field Engineers and Connectivity Leaders in relation to checkouts and connectivity related issues
  • Take measures to ensure remote connectivity is established to the client machines and remote site
  • Perform checkouts on the machine to have client specific files pushed to the Digital Imaging systems
  • Make outbound calls to site IT, where desired and required, to establish IPSEC VPN
  • Perform IPSEC VPN configuration for new sites on the client VPN concentrator routers
  • Assign new NAT range to the new sites from the ACT tool
  • Complete configuration for NHN3 based systems for remote connectivity
  • Escalate complex technical issues to level 3

Minimum qualifications

  • CCNA Certification or equivalent experience in Networking Support services
  • Good networking experience
  • Working experience on Cisco Voice systems.
  • Experience directly working with customer and client technical teams.
  • Hands-on experience in IPv4 and IPv6 subnetting and routing.
  • Strong computer skills and good levels of competence various business applications desirable

Preferred qualifications

  • Effective communicator; able to liaise with confidence with both the internal and external parties
  • ITIL V3 Foundation Certified

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit www.genpact.comFollow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Assistant Manager

Job ID: HMS013703

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 23, 2021

Master Skills List: Operations

Job Category: Full Time