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Ops Compliance - Manager - English

With a startup spirit, curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Ops Compliance Manager with English

 Primary responsibility will be to work closely with the Business Leaders to assess the soundness of the control environment. Role includes understanding the operational risk within the business, providing related risk assessment and acting as an advisor to the business on risk issues.  The position will also be responsible to review and evaluate the effectiveness and efficiency of the systems and processes, reliability of reporting, compliance with Contracts, policies and procedures, applicable laws and regulations. The individual needs to design and execute plans to strengthen internal controls, enhance assurance thereby reducing operational risk.   


    Identifying and assessing compliance risks –F&A knowledge is a plus
    Developing and monitoring key compliance risk indicators
    Ensuring adherence to agreed compliance service levels and commitments made under all contracts to Client
    Working closely with the business to mitigate process risks. 
    Managing awareness amongst employee base relating to compliance requirements and policies as applicable
    Carrying out compliance audits – Physical Security, Access controls, System Controls, etc.
    Reviewing group-wide compliance policy as required 
    Ensuring mandatory compliance trainings are completed for all staff.
    Meet all reporting requirements.
    Perform audits to determine compliance with respect to applicable contractual requirement
    Understanding on Contracts
    Ensure Monthly Audit report out to business stakeholders.
    To be aware of Regulatory changes happening in Local market and should be able to participate in regulatory changes being implemented for your respective areas.

    To have the business/process knowledge of your areas and understand the associated risks.
    Adherence to all the Risk and Compliance critical SLAs as agreed with relevant accounts
    Internal and External stakeholder management
    Managing Client Visits
    Issue Risk Reports and Risk profiles on time
    Ensure Control Checklist sign offs on time
    BCP HOT & COLD Tests
    Incident Management


    Bachelor’s degree required
    Years of SOX control/Audit/Risk Management experience /Control Testing Experience

Additional Certification (Optional):
•    CA / Other Risk Management degree
•    Certified Internal Auditor (CIA)

What can we offer? 
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports professional tranings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Medical Aid, Retirement and risk benefits
In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Manager

Job ID: CPG031027

Primary Location: South Africa - Isando

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 10, 2022

Master Skills List: Operations

Job Category: Full Time