Careers at Genpact


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AR Administrator Pre-Legal: Invoice to Cash - Process Associate - English

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. 

Are you the one we are looking for? 

We are inviting applications for the role of AR Administrator Pre-Legal: Invoice to Cash- Process Associate with English! 

We're looking for someone with good knowledge and understanding of the Invoice to Cash (Collections) process including administration exposure. 


In this role, you'll manage the following activities: 

  • Collection on overdue debt (calling and email) 

  • Maintaining aging workbook  

  • Maintaining documents (POD’s, Invoices etc.)  

  • Clearing customer accounts 

  • Preparing schedules and AOD’s 

  • Submitting Claims to insurers via online portals  

  • Attending to broker / insurance queries 

  • Attending to ADHOC customer and inter-department related requests 

  • Accomplish all responsibilities in line with client compliance and integrity requirements 

  • Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes  

  • Meeting individual SLAs 

Qualifications we seek in you! 

Minimum qualifications 

  • Graduate   

  • Relevant work experience in Invoice to Cash 

Preferred qualifications 

  • AR domain understanding (not required for fresher) 

  • Good communication skills (verbal and written), good interpersonal abilities 

  • Exposure to ERP (SAP) on AR module 

  • Knowledge of MS office (excel, word) 

What we can offer! 

  • Attractive salary; 

  • Stable job offers - employment contract 

  • Work in a multicultural and diverse environment with employees from over 30 countries 

  • Genpact supports professional trainings and great career development opportunities 

  • Free access to our award-winning learning platform  

  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts 


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube. 


Job: Process Associate

Job ID: CPG030470

Primary Location: South Africa - Isando

Education Level: Associate's Degree/College Diploma

Job Posting: Jan 27, 2022

Master Skills List: Operations

Job Category: Full Time