Careers at Genpact


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Business Analyst - Analytics

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Business Analyst  (CPG Analytics)

Person on this position is responsible for developing and Supporting SAP Automations using Winshuttle Studio and Composer as per the Business requirements/solution design document(s). This individual will work closely with Automation teams and able to work on design documents. He/she will also validate the automation by performing appropriate unit testing and ensure configuration control (version control) of the scripts/solution.

Deliver/validate/accept design documents, automate complex processes and requires strong hands-on coding skills in Winshuttle including Advanced features of Composer to further customize Solutions
•    Work closely with Technical Lead for understanding the functional and technical design
•    Develops and configures automation processes as per the Business requirements/solution design to meet the defined requirements.
•    Develops new automated processes/scripts/Forms using Winshuttle that are efficient, well structured, maintainable and easy to understand
•    Ensure the reusability of Scripts developed
•    Complies with and helps to enforce design and coding standards, policies and procedures
•    Ensures good documentation throughout the development lifecycle
•    Ensures quality of delivered module/components by performing thorough unit testing
•    Works collaboratively with test teams during the product test and UAT phases to fix assigned bugs with quality
•    Reports status, issues and risks to tech leads on a regular basis
•    Proven expertise in process automation and deliver resolution on complex issues and challenges experienced by Winshuttle scripts and workflows in quick turnaround time
•    Efficient and quick problem-solving skills required in supporting automation scripts/workflows in operation on a day-to-day basis.
•    Supporting existing processes and development / deployment of change requirements as part of a structured change control process
•    Develops and support automation processes as per the technical design document to meet the defined requirements
•    Providing architectural control over solution designs to ensure consistency and continuity across the delivery
•    Comply with and helps to enforce design and coding standards, policies and procedures
•    Analyzing, understanding and documenting the business processes in detail where required
•    Develops new scripts/workflows/forms using core workflow principles that are efficient, well structured, maintainable and easy to understand
•    Update PDD/SDD/TDD, Operating manual, UAT TC and support documents as required and ensures documentation is created well and maintained
•    Own end to end delivery of new processes or change request as per design document
•    Identify and deliver potential knowledge articles
•    Identify the defects in production that are traced back to process design, dev phases
•    Ensure quality of coded components by performing thorough unit testing
•    Work collaboratively with Build teams during the product test and UAT phases and ensure the quality code and solution delivered as per SDD and TDD
•    Report status, issues and risks to management on a regular basis
•    On time quality delivery for assigned activities as per defined SLA
•    Participate in automation delivery performance reviews with relevant internal stakeholders & business teams
•    Receive KT for new automation production scripts, workflows and provide feedback on design & support documents as per structured handover to support process & it’s SLAs
•    Communicating with Winshuttle vendor on software related issues, suggested improvements and participating with other users
•    Support Incident, Change and Problem Management process, Participate in problem analysis and identify potential impact and resolve
•    Experience in Customer escalation Management

Qualifications we seek in you!
Minimum Qualifications
•    Bachelor university degree in Engineering/Computer Science.

Preferred Qualifications
•    Relevant experience with good understanding of programming concepts. Should be from a programming background on any coding language

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Business Analyst

Job ID: CPG027756

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Oct 11, 2021

Master Skills List: Operations

Job Category: Full Time