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Consultant - Service Now- Developer


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Consultant- Quality Analyst - Service Now 

Genpact has a vacancy for a Quality Analyst Team in its Orchestration Group to support global customers. 
This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.

 Responsibilities:
•    Responsible for the overall quality of the deliverables and customer satisfaction 
•    Work closely with the delivery teams and business stakeholders on providing test requirements, QA estimates, and resource needs across one or more projects 
•    Work with the QA lead on the development of the team’s technical and domain expertise via various knowledge sharing and training initiatives


Qualifications we seek in you!
Minimum qualifications
•    Relevant years of experience in testing web applications and client-server side testing
•    Understanding of web applications, browser differences, web services
•    Experience with Databases and writing queries
•    Good understanding of QA processes and concepts including test case preparation and test methodologies
•    Good understanding of project quality tracking and reporting best practices/KPIs 
•    Experience with Stress/Performing testing using the common tools 
•    Ability to consistently deliver completed tasks
•    Knowledge in continuous integration and automated testing (Web environments) 
•    Critical thinking about product behaviour and user impact
•    Curious, patient, and has a desire to learn
•    Ability to work well within a globally distributed team in a high-performance organization 
•     Highly motivated, with a record of continued technology learning and self-improvement. 
•    Good team member skills
•    Good crisis management skills
•    Fluent in spoken and written English


Preferred Qualifications/Skills
•    Ability to align working hours when needed to customers abroad


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Consultant

Job ID: COR022589

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 29, 2022

Master Skills List: Digital

Job Category: Full Time