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Senior Manager - Change Management

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Senior Manager-Change Management Practice!
We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives, and development that help people generate meaning, arrive at insights, and ultimately manifest in new behaviors. 

We are employee-centric strategists skilled at navigating the organic, messy space of organizational change from a foundation of unparalleled execution capability, a deep understanding of organizational dynamics, and a reverent appreciation for what makes us all human. 
We are partners and trusted advisors to pragmatic leaders who wisely seek to avoid the gravitational pull of failure to which most transformations succumb by bringing to bear the art and science of behavior change towards building sustainable enterprise capabilities.

•    Be trusted talent advisor for Change Management strategy and implementation within client transformation.
•    Leverage established Change Management methodologies/tools to develop and execute the strategic plan supporting implementation, execution, and adoption.  
•    Manage the change management for clients including setting change strategies and managing change-related project plans.  
•    Manage change management deliverables including change plan, leadership alignment, communications, change impacts, training/Super Users, Change Agent Network, and value realization.  
•    Contribute to the communication strategy and works with key client stakeholders to develop communications materials.  
•    Contribute to the training strategy and works with key client stakeholders to develop training materials.  
•    Develop and maintains relationships with key client and internal stakeholders.  
•    Translate theoretical approaches, past experiences, and business needs into practical plans and manage/ensure successful end-to-end delivery. 
•    Drive, monitor, and manage change workstream delivery – ensuring key milestones are met on time and within budget. 
•    Work with relevant stakeholders (including SMEs) to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change with their teams.
•    Researching relevant industry topics to identify new content
•    Creating original content (Creative writing, editing or refining print or digital copy)
•    Producing and publishing articles that market the Recruitment function
•    Collaborating with Talent Marketing to develop visuals
•    Creating reports on content
•    Clear, concise, and grammatically correct messages
•    Writing engaging content based on the organization's digital marketing strategy for the defined target audience

•    Concise messaging (web content) to drive engagement with the audience
•    Relationship management skills with the ability to influence clients and colleagues in the change management agenda
•    Analytical skills to assess client needs and present data
•    Business experience is needed
•    Strong spoken, written, and interpersonal skills, including proven experience in partner engagement management at the most senior levels
•    Out-going personality with ability to establish trust with client teams
•    Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
•    Bachelor’s degree is required

Qualifications we seek in you!
Minimum qualifications
•      Bachelor’s degree in media, English, communications, or related discipline
•    A portfolio of published content
•    Exceptional writing and research skill
•    Understanding of marketing and digital content development
•    Communication skills – ability to interact with clients, team members of the project team
•    Ability to work independently and with a team to meet deadlines
•    Proficiency in Microsoft Word, Excel, and Adobe Acrobat Pro
•    People management / team leading
•    Good time management skills

•    Bachelor’s Degree, preferably MBA or MA/MS in Org Development and Leadership or another related field 
•    Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation

Preferred qualifications
•    High EQ, curiosity, courageousness, and incisiveness
•    Experience in Digital Transformation preferred 
•    Ability to think strategically and translate concepts into actionable items 
•    Excellent consultative and diagnostic skills 
•    Ability to work through organizational complexity 
•    Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines 
•    Demonstrates leadership potential, including the ability to manage and influence others 
•    Strong analytic skills Excellent written and verbal communication skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Manager

Job ID: COR022173

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 14, 2022

Master Skills List: Domain

Job Category: Full Time