Careers at Genpact


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Manager-Change Management

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Transformation Happens here, Come be part of our exciting Journey.
Are you looking for?
Inviting applications for the role of Manager-Change Management
As a Learning and Development Change Manager, you will play a critical role in the integration and adoption of the new state of the art ERP technologies through delivering world-class onboarding, training, and continuous learning to over 100K employees across the world. 
•    Develops training strategies and materials, including specific OCM support for Business Process Transformation teams
•    Creates engaging learning materials and activities that enhance project integration and adoption
•    Defines, measures and monitors success metrics across all work streams delivering ongoing feedback to stakeholders on change progress
•    Works backwards to define and deploy innovative change management approaches and methodologies
•    Conducts impact analysis, assesses change readiness, and identifies key influential stakeholders
•    Identifies risks, anticipates points of resistance, and develops specific plans to mitigate or address the concerns
•    Tracks and reports issues from project inception through execution and project sustainment
•    Collaborates closely with the project and business leaders to provide remediation and coaching services to all employees in need 

Qualifications we seek in you!
Minimum Qualifications
•    Knowledge of instructional design methodologies including but not limited to: ADDIE model, SAM, backward design, e-learning blueprint, design thinking, interactive learning experiences, and digital adoption platforms
•    Knowledge of adult learning theory and multimedia principles
•    Ability to manage multiple projects, prioritize, work independently, and meet strict deadlines 
•    Track record of being reliable, responsive, and client senior stakeholder centered 
•    Ability to distill complex information into clear, concise messaging; ability to write in a simple, direct, professional, and warm tone 
Preferred qualifications 
•    Experience using authoring tools, such as Captivate, Storyline, or Evolve to create sophisticated adaptive learning content 
•    Expert in MS Office and Google Applications · Graphic design skills a plus Hands-on experience with image editing and digital sketching software, like Photoshop, InDesign and Adobe Illustrator a plus High degree of flexibility, with the ability to manage multiple priorities simultaneously

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube. 

Job: Manager

Job ID: COR020298

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Oct 12, 2021

Master Skills List: Domain

Job Category: Full Time